Complaint Review: ICM - Internet Cash Machine - Internet

You say that in my bank account $139.95 was never drafted from the account. In my account history appears as follows:

  4/16/2010- 159.95 + 2.97 were put on hold in my bank account.

4/19/2010- debit/Pos Purchases ICM website ----------------$2.97

4/22/2010 Debit/Pos Purchase ICM websites 877-863-3 Lake Fore CA --$139.95

4/23/2010-- Debit NSF/unavailable fee for overdraft-----------------$30.00

4/30/2010-----overdraft fee --------------------------------$5.00

5/3/2010-- overdraft fee-------------------------------------5.00

5/4/2010----overdraft fee ----------------------------------5.00

5/5/201o---- overdraft fee ---------------------------------5.00

   You say that in my bank account $139.95 was never drafted from the account.  In my account history appears as follows:

   4/26/2010 -- $139.95 + 2.97 were put on hold i y bank account.  By comparing my account history appears as follows:

   4/19/2010 -- Debit/ Pos purchases ICM websites----------$2.97

  4/22/2010 ----Debitg/pos purchases ICM websites 877-863-3

                     Lake Fore CA --------------------------------$139.95

  4/23/2010  Debit NSF/unavaileble fee for overdraft----------$30.00

 4/30/2010 --- overdraft fee -------------------------------$5.00

5/3/2010--     overdraf fee ---------------------------------$5.00

5/4/2010 ----overdraft fee---------------------------------$5.00

Thank you for your correspondence in connection with the above-referenced matter.

In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $2.97 ,as the $139.95 was never drafted from the account.

Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 

In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.

1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.

2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            

3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??

In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.

Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete.  For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.

Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.

Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.

Respectfully yours,

Internet Cash Machine Staff

Thank you for your correspondence in connection with the above-referenced matter.

In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $2.97 ,as the $139.95 was never drafted from the account.

Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 

In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.

1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.

2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            

3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??

In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.

Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete.  For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.

Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.

Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.

Respectfully yours,

Internet Cash Machine Staff