- Report: #619953
Complaint Review: ICM Websites Internet Machine - Lake Forest California
Reported By:
ping -
Hummelstown, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ICM Websites Internet Machine
Internet Lake Forest, California, United States of America
Phone:
877-863-3088
Web:
www.icmwebsites.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ICM Websites Internet Machine is A Big Scam! They refused to refund the money that they stole from me! Lake Forest, California
*UPDATE Employee: Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.
*Author of original report: ICM Refuse to return the money that they stolen from me
*UPDATE Employee: If customer would provide a few additional details that they used to sign up for the program, we could provide a refund or make sure they are refunded.
*UPDATE Employee: Customer has been refunded and cancelled as of 8-2-10
ICM Websites charged me $2.97 for information that I never received and $149.95 I have no idea what for. I did not find out this charge until I got my credit card statement. So I called my credit card company, which knew ICM very well, told me $149.95 was the membership they charged me. What membership? I had no clue! I also found out from my credit card company that I was not alone and there were a lot of ICM rip-off victims like me. They provided me ICM's phone to call. I did it! However, ICM refused to refund my money. The staff who answerd phone are very rude and no heart at all. I can not believe they are still in bussiness. How many more victims needed until putting ICM Websites out of bussiness?
4 Updates & Rebuttals
Director of Operations
Foothill Ranch,California,
United States of America
Customer has been refunded and cancelled as of 8-2-10
#2UPDATE Employee
Mon, August 02, 2010
Thank you for your correspondence in connection with the above-referenced matter.
In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer has been provided a FULL refund for the purchase, in the amount of $149.95 to the card ending in #0112.
If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff
Director of Operations
Foothill Ranch,California,
United States of America
If customer would provide a few additional details that they used to sign up for the program, we could provide a refund or make sure they are refunded.
#3UPDATE Employee
Mon, July 12, 2010
Did you inform Jennifer that you were directed to contact her from your posting? If you failed to do that, you may not have had the experience that was intended. To speed things up for you, I would refer you to Report: #621642. This customer has already been canceled and refunded. This is because this customer decided to post a complaint with their actual information and not a pseudo name or you can provide the last 4 digits of the credit card that was used for the transaction.
ping
Hummelstown,Pennsylvania,
United States of America
ICM Refuse to return the money that they stolen from me
#4Author of original report
Sat, July 10, 2010
I called ICM and talked to Jennifer and was told that she could not refund my money because I had already spoken with her superior, Matt, before her. I have no idea who is Matt. I have talked to a few ICM's emplyees for the refund. However, they all told me the same thing that it was my fault not theirs. I am a single mom and is working more than 10 hours a day. $149.95 is a lot of money for me. Matt, please return my money if you are a human being with a heart!
Director of Operations
Foothill Ranch,California,
United States of America
Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.
#5UPDATE Employee
Tue, July 06, 2010
We are unable to locate this account with the name provided in the complaint. We would simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer has been directed to immediately address and resolve your concerns, provide you a refund, or cancel your account.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.
Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay.
In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission button.??
Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff
Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.
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We are unable to locate this account with the name provided in the complaint. We would simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer has been directed to immediately address and resolve your concerns, provide you a refund, or cancel your account.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.
Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay.
In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission button.??
Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff
Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.
