Director of Operations
Foothill Ranch,#2UPDATE Employee
Tue, June 22, 2010
This customer is now stating that we took another $550 dollars from her account after the $139.95 was charged. This is 100% false and the customer knows it. It is interesting that the amount that this customer is now stating we "took" is the exact amount as the part of the rent that was used. Can this is true the customer can provide bank statements showing the we deducted the exact amount of $550 and the date that this "transaction" occurred? I doubt it, because we did not deduct that money.
Tamba421
Massachusetts,#3Author of original report
Mon, June 21, 2010
Director of Operations
Foothill Ranch,#4UPDATE Employee
Tue, June 15, 2010
Thank you for your
correspondence in connection with the above-referenced matter.
In the interest of
Customer Service, we have terminated this customers account and no further
charges will be conducted on their account. This customer has been provided a FULL
refund for the purchase, in the amount of $139.95 to the card ending in #8526.
If this customer is not satisfied with the product, the charges or the
customer service, Internet Cash Machine, as a customer service gesture will
assure that this customers account is terminated and no further charges will
be conducted on their account by our office. This customer can keep any
materials that were received as our gift.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
Thank you for your
correspondence in connection with the above-referenced matter.
In the interest of
Customer Service, we have terminated this customers account and no further
charges will be conducted on their account. This customer has been provided a FULL
refund for the purchase, in the amount of $139.95 to the card ending in #8526.
If this customer is not satisfied with the product, the charges or the
customer service, Internet Cash Machine, as a customer service gesture will
assure that this customers account is terminated and no further charges will
be conducted on their account by our office. This customer can keep any
materials that were received as our gift.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff