Erica
South Jordan,#2Author of original report
Mon, August 23, 2010
I am past the refund time because I didn't know they were charging my card!!!! I did not even complete the registration process but they proceeded to charge my card without my knowledge...of course I would be past whatever "refund period" they would have...I didn't even know about it!!!! Totally dishonest and underhanded!!!!
Director of Operations
Foothill Ranch,#3UPDATE Employee
Mon, August 16, 2010
This customer signed up
on 6-8-10. This account was only canceled on 8-16-10 when the customer called
in to cancel this account. The terms and conditions of the sign up were clear,
there is a $149.95 charge after the trial period of 3 days is over. If the
account is not canceled during the trial period the one - time charge of
$149.95 is due. The date is now
8-2-10, which is outside the
stated cancellation period. The account is canceled, but no refund will be
offered.