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  • Report:  #631736

Complaint Review: icm websites - Internet

Reported By:
Erica - South Jordan, Utah, United States of America
Submitted:
Updated:

icm websites
Internet, United States of America
Phone:
18668038086
Web:
www.icminc.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Two months ago I checked into a "work from home" business.  It said I had to fill out all of my info including my credit card info (duh!).  Before I even finished the process I cancelled it and never agreed to their final registration agreement.  Now, two months later, I find out they have been charging my credit card.  When I call them they say once I put the credit card info in it's too late to change it (even if you don't agree to the end agreement) and won't refund my money.  They say that they have "rendered services" even though I have never pulled up anything to do with their site, etc after that.  Also...to begin with, they represented themselves as a "work from home" business...come to find out all they do is web sites, not a business opportunity at all!!!!


2 Updates & Rebuttals

Erica

South Jordan,
Utah,
United States of America
Of course I was over the refund period...I didn't know they were charging my account!!!!

#2Author of original report

Mon, August 23, 2010

I am past the refund time because I didn't know they were charging my card!!!!  I did not even complete the registration process but they proceeded to charge my card without my knowledge...of course I would be past whatever "refund period" they would have...I didn't even know about it!!!!  Totally dishonest and underhanded!!!!


Director of Operations

Foothill Ranch,
California,
United States of America
Customer is way passed approved refund period.

#3UPDATE Employee

Mon, August 16, 2010

This customer signed up on 6-8-10. This account was only canceled on 8-16-10 when the customer called in to cancel this account. The terms and conditions of the sign up were clear, there is a $149.95 charge after the trial period of 3 days is over. If the account is not canceled during the trial period the one - time charge of $149.95 is due.  The date is now 8-2-10,  which is outside the stated cancellation period. The account is canceled, but no refund will be offered.



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This customer signed up on 6-8-10. This account was only canceled on 8-16-10 when the customer called in to cancel this account. The terms and conditions of the sign up were clear, there is a $149.95 charge after the trial period of 3 days is over. If the account is not canceled during the trial period the one - time charge of $149.95 is due.  The date is now 8-2-10,  which is outside the stated cancellation period. The account is canceled, but no refund will be offered.



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