- Report: #620659
Complaint Review: ICM Websites - Internet
Reported By:
Frankjake -
Winston, Oregon, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ICM Websites
Internet, United States of America
Phone:
877-863-3088
Web:
icmwebsites.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ICM Websites Charged my credit card without my authorization Internet
Two charges showed up on my credit card from ICMWEBSITES.COM. When I called them (their phone number was listed on my statement) they said I had signed up for some internet cash machine. I told them I had received an email about their services but did NOT sign up or authorize anything from their company. They charged my card twice, once for $2.97 and again for $149.95. They would NOT take off the charges so I had to call my credit card company and file a dispute. My credit card company took off the charges immediately.
Then I went to the website and unless you have a log in and password, you can't get anywhere, no customer service link or anything. I checked my spam folder and there was an email from them with my email address and a password. I logged in and placed a cancel on the account (which I never signed up for) but there still was not a place to explain why you are cancelling. They don't give you the option to explain you have been ripped off by them.
I don't know how these people can get away with charging someones credit card without authorization and then argue the fact that you did authorize it. My opinion they are a rip off company.
1 Updates & Rebuttals
Director of Operations
Foothill Ranch,California,
United States of America
Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.
#2UPDATE Employee
Tue, July 06, 2010
Thank you for your
correspondence in connection with the above-referenced matter.
We are unable
to locate this account with the name provided in the complaint. We would
simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer
has been directed to immediately address and resolve your concerns, provide you
a refund, or cancel your account.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations.
Internet Cash Machine is a
membership site that provides users with all the tools and information
necessary to learn how to post product websites and mall webstores, as well as,
launch products for auction on eBay.
In order to sign up for the Internet Cash Machine
program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their
credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission
button.??
Regardless,
if this customer is not satisfied with the product, the charges or the customer
service, Internet Cash Machine, as a customer service gesture will assure that
this customers account is terminated and no further charges will be conducted
on their account by our office.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
Please contact customer
service 1-877-863-3088,
ext 144 and ask for Jennifer for a
refund.
-->
Thank you for your
correspondence in connection with the above-referenced matter.
We are unable
to locate this account with the name provided in the complaint. We would
simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer
has been directed to immediately address and resolve your concerns, provide you
a refund, or cancel your account.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations.
Internet Cash Machine is a
membership site that provides users with all the tools and information
necessary to learn how to post product websites and mall webstores, as well as,
launch products for auction on eBay.
In order to sign up for the Internet Cash Machine
program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their
credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission
button.??
Regardless,
if this customer is not satisfied with the product, the charges or the customer
service, Internet Cash Machine, as a customer service gesture will assure that
this customers account is terminated and no further charges will be conducted
on their account by our office.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
Please contact customer
service 1-877-863-3088,
ext 144 and ask for Jennifer for a
refund.
