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  • Report:  #609481

Complaint Review: ICMwebsites - Internet

Reported By:
Janet - Hammonton, New Jersey, United States of America
Submitted:
Updated:

ICMwebsites
LAKE FOREST, CALIFORNIA Internet, United States of America
Phone:
877.863.3088
Web:
WWW.ICMCANCEL.COM
Tell us has your experience with this business or person been good? What's this?

ICM Websites offered a website to work from home costing $2.97 and four days later charged my card $149.95. I was contacted by Roy Alexander telling me they turned my account over to him. He proceeded to pitch sales offer to me. I told him that I did not order anything for this amount and I expected to be reimbursed. Mr. Alexander said he was just a distributor and that he did not know ICM's telephone number or contact information.

I was only to pay a one time fee of $2.97. They stole $149.95 out of my debit card account. When I called them, they were rude and stated that I received a confirmation email telling me that I had three legal days to cancel this service. I told them I did not receive an email of such, and to just give me my money back that they stole. I was informed that they wouldn't return my money due to I didn't contact within the three days they allowed by a bogus email I did not receive.

I have since cancelled this online at www.icmcancel.com with no result of repayment to me. I have filed a disput with my bank and I will not stop until I get the money back they took illegally. I also will be filing a Federal Regulation E Dispute Form with the Banking Commission and I will never give up on getting my money back!!!



1 Updates & Rebuttals

Director of Operations

Foothill Ranch,
California,
United States of America
Customer was cancelled and refunded as of 6-2-10

#2UPDATE Employee

Wed, June 02, 2010



Thank you for your correspondence in connection with the above-referenced matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer has been provided a FULL refund for the purchase, in the amount of $149.95 to the card ending in #7349.



If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff





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Thank you for your correspondence in connection with the above-referenced matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer has been provided a FULL refund for the purchase, in the amount of $149.95 to the card ending in #7349.



If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff





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