- Report: #445306
Complaint Review: Idearc Media - Superpages.com - DFW Airport Texas
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Author Confirmed
Why?
Idearc Media - Superpages.com
651 Canyon Drive DFW Airport, 75261 Texas, U.S.A.
Phone:
866-803-0854
Web:
N/A
Categories:
Business Rating:
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Idearc Media (dba "Superpages.com") False and Fraudulent Billing Practises DFW Airport Texas
I've had nothing but problems trying to advertise on Superpages through Idearc Media. Their representatives continually lie and misrepresent their terms and continually engage in false and fraudulent billing practises. They sell their advertising on a pay-per-click basis and then add "monthly minimum charges" without any notification. When you attempt to minimize or cancel your add(s) all they do is give you a run around about how this is going to hurt your business. They then proceed to send fraudulent bills for un-incurred expenses and harrass you to pay these bills. This is the worst company I have ever done business with in my entire life and would STRONGLY ENCOURAGE anyone considering advertising with Idearc Media on the Superpages web site to reconsider and select a company that is more ethical and professional with their business practises. Based on my experience, ANY and EVERY company that exists would most likely be more ethical and responsible than SUPERPAGES. I hope to never encounter them or any company remotely similar to them during the remainder of my life. These people are nothing but con-men and con-women under the guise of a quasi-reputable company. Anyone seeking to advertise on Superpages is simply biting into the lure of their con-game. The people and practises of Idearc Media make me ashamed to be a United States citizen.
Jim
Madison, Alabama
U.S.A.
Jim
Madison, Alabama
U.S.A.
2 Updates & Rebuttals
Idearc
Middleton,Massachusetts,
U.S.A.
customer service
#2UPDATE Employee
Thu, June 04, 2009
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at [email protected] Your Full Name and Title: Business Name: Business Telephone Number: State in which you Business resides: Your Contact Number Best time to call you: E-Mail Address: Brief Complaint Description:
Tom
Jacksonville,Texas,
U.S.A.
I will agree.
#3Consumer Comment
Fri, April 24, 2009
They decided last year to pull a credit card scam on me by saying that my credit card failed when I checked with the credit card company there was no problem, but Idearc Media when I told them that I had checked the matter with my credit card company they acted like I did some thing wrong and that I should not talk to the credit card company, but just give them another credit card.
