- Report: #542831
Complaint Review: IDEARC - DFW Airport Texas
Reported By:
kevincharles09 -
ridgecrest, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
IDEARC
2200 W. Airfield Dr. DFW Airport, 75261 Texas, United States of America
Phone:
18005554843
Web:
Idearc.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
IDEARC Idarc - Verizon Superpages - Idearc Media Corporate Headquarters Will Not Cancel my Advertising and Just doubled my monthly bill without my authorization DFW Airport, Texas
I initially signed up with Verizon Yellowpages (IDEARC) for my yellow page advertising in 06...I started having problems immediatley and was always hung up on or never called back. I continuted to pay my bill for over 3 years...This month (dec 09) I get a bill for over double (55.00 to 125.00) I call them up and they hung up several times..then said I okd a new ad, which I definatley did not..then I say the ad looks the same to me..and they say..oh (click hang up)...I call back several times and am told to just pay the 125 per month or the will take me to claims, sue my business, and call police...
I am so disgusted with IDEARC...I just did several searches and now see what kind of company they are.
I took the first step and contacted the California Attorney Generals office with this information..I will contact bbb and local attorney soon.
If IDEARC IS READING THIS AND THEY REALLY WANT TO TREAT ME WITH RESPECT AND LISTEN TO ME AND CANCEL MY SERVICE AND REFUND ME PLEASE RESPOND.
BEWARE OF THIS COMPANY...PLEASE
3 Updates & Rebuttals
kevincharles09
ridgecrest,California,
United States of America
idearc finally out of business
#2Author of original report
Fri, September 16, 2011
after a year i got them to cancel my account ...THEY WENT OUT OF BUSINESS....IMAGINE THAT! LOL
HOPE THE NEW COMPANY DOESNT RIP OFF PEOPLE LIKE THE OLD ONE DID.....GOODLUCK
Idearc
Middleton,Massachusetts,
U.S.A.
customer Service
#3UPDATE Employee
Tue, January 12, 2010
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at: [email protected]
Your full name and title:
Business Name:
Business Telephone Number:
State in which your Business resides:
Your contact number:
Best time to call you:
E-mail address:
Brief complaint description:
Idearc
Middleton,Massachusetts,
U.S.A.
customer Service
#4UPDATE Employee
Tue, January 12, 2010
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at: [email protected]
Your full name and title:
Business Name:
Business Telephone Number:
State in which your Business resides:
Your contact number:
Best time to call you:
E-mail address:
Brief complaint description:
