- Report: #1404126
Complaint Review: iDPhoneCard - Internet
-
Author Confirmed
Why?
iDPhoneCard
Internet, USA
Phone:
1-888-214-9842
Web:
iDPhonecard.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
iDPhoneCard is not giving me my refund per their policy Internet
Ther refund policy on the web site is: We will gladly refund 100% of your account balance back into your credit card at any time. All you need to do is email your request at [email protected], and the reason for your refund. You will be refunded within 24 business hours.
I sent an email on 9/13/2017 requesting my refund of $128.17 with the reason being that I have not used their services for many years and do not anticipate using it in the future. My credit card on my profile was a Visa, and since I do not have the Visa anymore, I was told to recharge my account with another credit card and I would get my refund back into that credit card. I used a mastercard. Now they are saying that that they cannot process the refund, I have two options - I can transfer the balance to another user or use it up myself.
