- Report: #474488
Complaint Review: ILD Teleservices Inc. - Internet
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ILD Teleservices Inc.
ildtelecom.com Internet, U.S.A.
Phone:
800-433-4518
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ILD Teleservices Inc. Mystery monthly charge on Verizon bill Internet
The usual, 19.95/month charge on Verizon bill MEMBERSEDGE VMMTHFEE. I tried Verizon, they couldn't help (a whole other irritation in itself). Called the 800 number for ILD on the Verizon Bill, they said charges would be refunded. I guess I was being charged the 19.95 for 3 months, a total of $60. Verizon said I must have signed up to win a free gas card and missed this in the fine print. No way, I don't knowingly enter anything.
Jennydotz
Morgantown, West Virginia
U.S.A.
Jennydotz
Morgantown, West Virginia
U.S.A.
1 Updates & Rebuttals
Ild-Customer Service
Ponte Vedra Beach,Florida,
U.S.A.
Ways to protect yourself from being crammed
#2
Tue, September 08, 2009
Hi Jennydotz, ILD recently posted an article on what you can do to protect yourself against cramming. Heres a summary, but you can read more on our blog at http://www.ildteleservicesblog.com Like any bill, its important to closely review your phone bill each and every month because whether its your phone bill, credit card statement, electric or cable, sometimes charges end up on your bill that you should question. Your phone bill should be treated like any other purchase you make, so take a few minutes each month and closely review all of the charges, just like you do with your bank statement and credit card statements. Heres some great advice, courtesy of the FCC, on how to protect yourself and save money. Ask yourself the following questions as you review your telephone bill: 1) Do I recognize the names of all the companies listed on my bill? 2) What services were provided by the listed companies? 3) Does my bill include charges for calls I did not place and services I did not authorize? 4) Are the rates and line items consistent with the rates and line items that the company quoted to me? For more tips on how to protect yourself, visit our website http://www.ildteleservices.com and click through to our blog. Regards, Sandra
