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  • Report:  #119140

Complaint Review: ILD Teleservices - Ponte Vedra Beach Florida

Reported By:
- Kenosha, Wisconsin,
Submitted:
Updated:

ILD Teleservices
5000 Sawgrass Village Circle, Suite 30 Ponte Vedra Beach, 32082 Florida, U.S.A.
Phone:
904-273-2440
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My husband noticed that our automatic payment to SBC was $570 this month. We have automatic billing and I had not checked the billing statement. When I looked at the statement, I was horrified to find $506 of ILD charges to various numbers all at :08 or :09 after the hour, many of them four at a time at the same time.

When I called ILD's toll-free number I got the same run around that it would take 30 to 90 days to get a credit. They said the hurricane was responsible for the problem and that ILD was going bankrupt.

Now I'm worried that I'll never get the $500 back and wouldn't be suprised to see the same thing happening this month. I never ordered a service with Optical Telephone corporation and had never heard of ILD before this. I don't know what to do.

Susan

Kenosha, Wisconsin
U.S.A.


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