- Report: #348985
Complaint Review: Imperial Palace - Las Vegas Nevada
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Author Confirmed
Why?
Imperial Palace
3535 Las Vegas Blvd S Las Vegas, 89109 Nevada, U.S.A.
Phone:
702-731-3311
Web:
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Imperial Palace Las Vegas Hotel has bed bugs and does not take responsibility for the damaged caused Las Vegas Nevada
I was bitten while at the hotel as well and the only reason a report wasnt filed was because I did not know what the bites were. This is the only vacation I have taken in the past six months and my apartment has no history of bed bugs. All evidence points to the bed bugs coming from the Imperial Palace.
My apartment had to be treated four times to get rid of the bed bugs. I had to wash everything I own, buy a new mattress, a cover to protect the mattress and pillows, and new living room furniture.
I made several attempts to get the hotel to accept responsibility and simply reimburse me for my expenses as a result of this fiasco which were upwards of $2500.00. However, each time, they maintained that they found no evidence in the hotel rooms and that no other guests have ever complained of bed bugs.
By simply searching bed bugs las vegas imperial palace through Google, I came across a website which maintains records of bed bug reports in hotels all over the country, the Imperial Palace being one of them. There were also two incidents in which customers complained about bed bugs in your hotel through hotel reviews. In both of these instances, the hotel also chose to ignore the guests complaints.
Now I have no idea where to go next, the hotel refuses to acknowledge the infestation and I am out thousands of dollars of my own money.
Megan
Los Angeles, California
U.S.A.
My apartment had to be treated four times to get rid of the bed bugs. I had to wash everything I own, buy a new mattress, a cover to protect the mattress and pillows, and new living room furniture.
I made several attempts to get the hotel to accept responsibility and simply reimburse me for my expenses as a result of this fiasco which were upwards of $2500.00. However, each time, they maintained that they found no evidence in the hotel rooms and that no other guests have ever complained of bed bugs.
By simply searching bed bugs las vegas imperial palace through Google, I came across a website which maintains records of bed bug reports in hotels all over the country, the Imperial Palace being one of them. There were also two incidents in which customers complained about bed bugs in your hotel through hotel reviews. In both of these instances, the hotel also chose to ignore the guests complaints.
Now I have no idea where to go next, the hotel refuses to acknowledge the infestation and I am out thousands of dollars of my own money.
Megan
Los Angeles, California
U.S.A.
