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  • Report:  #375180

Complaint Review: Indigo Angel Miniature Teacup - Pocket Persian - Shelly Haukoos - Marshall Minnesota

Reported By:
- St Paul, Minnesota,
Submitted:
Updated:

Indigo Angel Miniature Teacup - Pocket Persian - Shelly Haukoos
http://www.tcup-persians.com/ Marshall, Minnesota, U.S.A.
Phone:
888-801-8974
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In March 2008, I was searching for an miniature kitty and found a breeder who claimed to breed them. I assumed by her prices her kitties were healthy, but boy was I wrong. Unfortunately, I could not have found a more worthless cat breeder.

On June 19, 2008, I purchased a white kitten from Shelly Haukoos of Indigo Angel Cattery. We met in front of a supermarket to complete the transaction. I paid Shelly $1650 in cash and she agreed to mail me a contract (for some reason she didn't have one with her) within a few days. She also promised to send me registration papers later on as she hadn't had a chance to register the litter yet. To this day, I have NOT received any of the above.

I took the kitten to the vet the day after the purchase (June 20) and he was diagnosed with ear mites and fleas. He had to have a special type of bath and I had to apply drops to his ears daily. This was definitely a sign of things to come. I contacted Shelly to let her know the kitty had terrible fleas and mites and she stated he had been at her parents home for a while as she had health issues.

In mid July, I noticed my kitty (Whitesox) was being less active than in the past. I didn't think much of it, just figured he was "growing up" and becoming more mature! This continued for a while and then on August 3rd, I took him to the vet for what appeared to be an upper respiratory infection; runny nose and sneezing. At that appointment, they also discovered he had a mass in his abdomen (turned out to be an enlarged kidney). I was about to go out of town and they advised me to bring him in for an ultrasound when we returned from our trip.

While on the trip, I ended up having to take Whitesox to three vets as he stopped eating. We force fed him for a few days, but he became worse and had to be admitted to the hospital. $1575.00 later, Whitesox ended up having to be put to sleep as he was in severe respiratory distress and had organ failure. The diagnosis was FIP (feline infectious peritonitis) a viral illness. He passed away on August 20, 2008 at the tender age of 6 months old. I guess they are miniature when they do not grow older than 6 months old.

I was devastated then angry about my loss after finding out what FIP was. I contacted Shelly Haukoos the last week of his short life and told her what had happened. She asked me for documentation, which I sent. She was very apologetic and immediately offered to refund my money and provide me with another kitten. I declined the offer of another kitten as I didn't want to go through this heartbreak again. I advised her I would be happy to have my $1650 back.

I have spoken with Shelly several times since she has received the papers. It has been 4 weeks since she promised me my money and all I keep receiving are EXCUSES. I even offered to accept the money in small increments but she hasn't sent a single payment to this day. Now she is trying to suggest that Whitesox couldn't have had FIP because her other cats are OK. I have done a lot of research on FIP and many cats carry the corona virus and never develop FIP.

I have e mails from Shelly promising to refund my money. I guess I will have to present those to a judge, as I am about to take her to small claims court to get my money back. I have posted this here so others will be very cautious when purchasing a cat from Indigo Angel Cattery.

http://www.tcup-persians.com/

Jessica

St Paul, Minnesota

U.S.A.


1 Updates & Rebuttals

Indigo Angel

Marshall,
Minnesota,
U.S.A.
The Truth will PREVAIL from Indigo Angel Miniature Teacup Pocket Persian Cattery READ AT END OF PAGE

#2REBUTTAL Owner of company

Fri, November 14, 2008

Normally Indigo Angel would not partake in responding to a post from a FICTITIOUS non-existent client. Unfortunately, ripoffreports will NOT respond to our many emails in which we offer several forms of proof that this post is in fact NOT a client of Indigo Angel, NOR ever has been. It is sad that it takes someone, a competitor perhaps, to act so maliciously out of greed in an attempt to muddy our reputation we have worked long and hard to build through integrity and honesty. We feel Americans as a whole have stood up to say we are no longer being taken in by corrupt, negative, fearful ad campaigns. Take some time to carefully research RipOffReport.com. In building our lines, I was ripped off numerous times. We wanted to build a page on our website of red flags to alerts our potential clients looking for a kitten WITHOUT creating enemies or badmouthing other breeders by name. It is a simple matter of ethics. We feel there is plenty of room for everyone in the breeding community and if you are breeder taking the low road - FIX IT & do the right thing rather than playing dirty games and posting lies about your competitors on the internet! Since this is NOT a client of Indigo Angel, we know this ripoffreport is in retaliation for Indigo Angel posting information on our Responsible Breeding page to inform clients of ways to uncover if another breeder is graphically falsely enhancing their eye color. The timing of the post came out within days of us updating our Responsible breeding page. In August, we were contacted by a very upset potential client of another cattery who uncovered that another cattery had been faking brilliant blue eye color for years, this person was versed in graphic design, and we checked out their claims and found them to be true. We did not name the cattery on our website nor in emails because in the breeding world, this cattery is very well known for unscrupulous behavior on many levels and we want no part of dealing with them for THIS very reason - it is not being beneath them to use such dirty business tactics such as this and posting lies across the internet. In fact all we did was implore people to research catteries and put ways clients could see pictures close up on other websites that hide this fraudulent abuse by putting protection on their pictures in the name of "copyright infringement" so the kitten photos can't be enlarged and the graphic enhancement easily seen! In return, we also posted even MORE pictures of our AMAZING INDIGO DARK BLUE eyes that potential clients could scrutinize and see our eyes are the REAL THING! We encourage OUR potential clients to copy our pictures off of our site to enlarge them to verify our eye color is TRUE as long as they don't use our photos in a way that infringes upon our intellectual property, we feel it just gives our clients more confidence that they are getting they pay for when they use their hard earned money to add a fluffy new family member to their household! We find this attack to be unwarranted and the lowest form of human existence and greed....rather than doing the right thing this cattery chose to post horrible lies against us in a DIRECT malicious attack by impersonating being our client! We are diligently working on compiling proof and establishing a criminal and civil case against the fictitious posters...if they continue to post, the more they supply us with proof. We fully intend to prosecute every person who falsely posts maliciously, defamatory lies across the internet and impersonate an Indigo Angel client. The poster of this false post will not just have to answer to the law, but they will have to answer ultimately to God for their behavior. We know every night we can sleep well as we did the right thing, the true thing and took the high road! In response to these lies, Indigo Angel is UPPING THE BAR and going the EXTRA MILE to post video of our available kittens on our website and YouTube to further verify the health of our kittens and to discredit this unscrupulous act against our reputation. These posts have only made us bring you more, to prove ourselves and to discredit these blatant lies!! You can see your kitten in action from Indigo Angel, and go beyond the photo! Our new motto: Seeing IS Believing. Not only do we back our kittens health, we also back their size with a money back guarantee per our About Us page! You won't get excuses or discounts on future kittens from us. What you will get is a healthy true miniature cat! Plus we'll provide phone and email support to make your kittens transition smooth! Thus far all this without complaints posted from a REAL client since Indigo Angel registered our cattery with the CFA in 2004! In this post the fictitious client tried to get around our proof of having to obtain an Interstate Health Certificate. We have actually only met TWO people in person and BOTH were provided a Minnesota Certificate of Veterinary Inspection AND both those clients emails about their kittens are on our website on our client emails page. NUMBER ONE in this post, we would NOT hold a kitten without payment. Once a kitten goes through our wait list or is chosen by a client, payment must be made in full within 48 hours. Otherwise potential wonderful homes may be looking and holding a kitten without payment could cause a kitten to miss out on a fabulous home! Once again our vet just shook his head when I showed him this fictitious post, he hasn't see FIP in almost 10 years in our area and if you would like his contact information simply visit our website and email me. He comes to the house and sees the cats and kittens himself so he can verify there are no signs of FIP in our cats nor have we lost any cats or kittens to FIP. Once again as I said in the rebuttal to the other fictitious post - all our emails have my FULL name spelled properly in the From area. You will see in BOTH posts on ripoffreports my name is MISSPELLED the same way in both posts AND in BOTH posts if you do the math, the kittens were BOTH claimed to be born in February. Coincidence? I think not! This fictitious post states the kitten died in August at 6 months old- that puts said fictitious kitten being born in February. We are in Minnesota and NEVER have kittens born in February, cats just don't go into heat to have kittens in the Northland during the cold dark winter! You can verify that ALSO with the CFA, we, Indigo Angel, have NEVER had a litter born in February EVER by calling them at (732) 528-9797. All our Persians are purebred and registered with the CFA. We also find it interesting being accused of being taken to court by a fictitious client, with non-existant emails not too mention our phone records! Let me remind you court records are public, so keep your eye out because you will NEVER see this in public record. This poster sure gets an A+ for creativity in LYING! Notice how both posts about Indigo Angel are written alike and most paragraphs start with I and using the same tone and voice. We feel truth, honesty and integrity will always prevail! http://www.cfa.org/ And when I click the button below that says I attest to these statements being TRUE before I submit this rebuttal....I can honestly say they are and God is my witness! Sincerely, Shelley Haukoos Proud Owner of Indigo Angel www.tcup-persians.com

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