- Report: #1494058
Complaint Review: Industry Rockstar or Start at The Top or Kane & Alessia Minkus - Chandler AZ
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Industry Rockstar or Start at The Top or Kane & Alessia Minkus
3372 E Gemini CT Chandler, 85249 AZ, United States
Phone:
4808004001
Web:
kaneandalessia.com
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Industry Rockstar or Start at The Top or Kane & Alessia Minkus They state you can get a refund, but they will not refund my $500.00, although their contract says it. Chandler AZ
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They are a scam and a fraud. On March 16, 2020; I asked for a refund within. One business day, which they state they give your money back, it’s $500.00 and this is the email I received today. see their email to me below.
Dear XXXXX
Please accept our apologies for the delayed response
As you can imagine a lot of businesses and people are suffering right now due to the economic situations the COVID19 has created around the world. We are doing our very best as a company to provide guidance to our participants and students, but we too have limited staff and financial resources following the entire shut down of all event activities in the USA and around the world and we too share your stress.
I do apologize, but at this stage a refund is no longer an option. We are not able to provide refunds due to changing life or business circumstances, as many of our participants and students go through lots of life changes, but we plan to resume business activities as soon as we are all safe and able to start back to work and resume our events.
https://kaneandalessia.com/terms-and-conditions/
Warmest Regards,
Marie
20170718_073214-1
Global Customer Service at Industry Rockstar®
https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gifwww.industryrockstar.com :: www.kaneandalessia.com ::
2 Updates & Rebuttals
Millisen
ORLANDO,Florida,
United States
Industry Rockstar or Start at The Top or Kane & Alessia Minkus
#2Author of original report
Fri, April 24, 2020
Money has been refunded, along with an explanation of the email should have not been sent out to me at all. The apologized for the confusion.
Millisen
ORLANDO,Florida,
United States
Money has been refunded they are a company of their word. Please remove claim
#3Author of original report
Fri, April 24, 2020
Money has been refunded they are a company of their word. Please remove claim
