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  • Report:  #833914

Complaint Review: Ineedhits.com - Claremont WA Internet

Reported By:
Jerry - Arlington, Texas, United States of America
Submitted:
Updated:

Ineedhits.com
Level 1, 229 Stirling Highway Claremont WA, Internet, United States of America
Phone:
Web:
http://ineedhits.com
Tell us has your experience with this business or person been good? What's this?
I ordered  a one time "1000 hits" package, which was supposed to bring 1000 visitors or hits to their  website. With Google Analytics on, there was no proof of any additional traffic, to which I contacted the company. Ineedhits.com responded that you cannot see the traffic, but you must trust them, it came. I wrote it off as a bad experience, but 4 months later, to my surprise, my credit card had continually been charged every month for almost 50 dollars per month, without authorization. When I contacted I need hits, I was told I was out of luck, that I need hits would refund 1 month as a "gesture of goodwill", while I had lost a good deal of money to unauthorized charges. A barrage of emails ensued back and forth, and VP of Channels and Alliances Peter Gavalas from I need hits quoted "I am withdrawing our goodwill gesture of your final month to be refunded". The company leaves no recourse except to have my credit card company perform a chargeback on the company, to which my credit card has to be blocked, leaving me without my credit card indefinitely.

They don't do what they say, and they manipulate consumers out of their money.


1 Updates & Rebuttals

DJ2xS

Spruce Grove,
Alberta,
Canada
iNeedHits.com Warning - Unauthorize Charges

#2REBUTTAL Owner of company

Tue, November 20, 2012

This company absolutely does make unauthorized charges against your credit card.

They are an incredible lie and as of today, the live support option does not even work to communicate any more.

The phone number just loops you around in a circle without providing you information. This company has got to be stopped.

I would certainly volunteer to join a class-action lawsuit against this business as a means of retreiving monies owed for unauthorized charges, emotional turmoil & stres as well as my time for have pursued various avenues of action to get my money back.

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