Leanne
Calabasas,#2UPDATE Employee
Wed, March 21, 2007
If you signed up for processing prior to 2001 it is possible that the termination fee would not be on the application. However, versions printed after the fee was implemented have them printed on the face of the application. And none of the merchants who signed up for IMS's service should have been charged that fee if they signed up before that time. I would be happy to review the application if you fax it to me at 818-936-7890 so that I can assist you further.
Elaine
Festus,#3Author of original report
Tue, October 10, 2006
I have a copy of the Application that I signed when I applied for service. There is NO reference to a termination fee.
Leanne
Calabasas,#4UPDATE Employee
Tue, October 10, 2006
The $395 Early Termination Fee is listed on both the Merchant Application and the Merchant Agreement. On the application, it is just above the customer's signature. It is also referred to in section 4.01 of the Merchant Agreement. Because bankcard processing has many rules and regulations, unfortunately all the information needed to process credit cards cannot be placed on the application itself. The application however does refer the merchant back to the agreement and asks the merchant to read the document.