Patrick
DEMING,#2Consumer Comment
Thu, October 12, 2006
The CEO of the company is Mr Rick Caulder and his phone # is 202-333-0001. I called him everyday and left him a voicemail message. He never called back but each message got more heated then the next. Finally I told him I would be calling the Better Business Bureau and much to my surprise I recieved a phone call that afternoon stating that my refund was being processed and I got it a week later. I also spoke to a woman in customer service named Yvorial #1-8004449543 and that number takes you directly to her or a woman named Samantha Harper in the office of the president.
Jon
Washington,#3UPDATE Employee
Thu, June 29, 2006
Hi, Krister: We are the nation's largest third-party activation company, and we bring in millions of customers for the carriers. All the major carriers rely on us as one of their largest acquisition channels, so it should come as no surprise that carrier representatives know of us. I'd like to try and help you resolve this rebate problem. When did you order your phone? Do you have your order number? And what exactly was the problem with your statements? The rebate process can (and does) take some time, but if you get in touch with me and can provide some of that info, I'll do everything I can to find an answer for you. Thanks, Jon Delahay Inphonic Office of the President [email protected]
Krister
Poughquag,#4Author of original report
Fri, April 01, 2005
http://www.cellularchoices.net/ http://www.rebate-zone.com/inphonic Also, I had called T-Mobile and they were able to help me. They have also noted the complaint, and was surprised to find out that they immediately knew which company ripped me off.