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  • Report:  #201036

Complaint Review: Inphonic - Washington District of Columbia

Reported By:
- Myrtle Beach, South Carolina,
Submitted:
Updated:

Inphonic
1010 Wisconsin Ave Suite 600 Washington, 20007 District of Columbia, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
There must be something we can so about Inphonic. I sent all the required information for my rebate. I made a copy of the UCP barcode directly on the Cingular invoice. I made another copy of the barcode and stapled it to all of the paperwork I sent. Inphonic said they have my invoice, but not the barcode. Look at the invoice it is on there. We can't do that.

They sent me an email June 28, 2006 to let me know I had to resubmit. I did on June 28th. I called July 12th. They said theydidn't receive the fax, and told me to fax it again. July 13th they said they received the fax, but it was too late. They had to have it by June 21st. I didn't even know about the barcode missing on June 21st. The postcard that was sent said I had 30 days from that date. They said they didn't send me a postcard.

This is stealing. They haven't been shut down. If I stole something they would put me in jail. What is different about Inphonic. They are stealing, and are not bveing stopped. Let's stop them.

Mindy

Myrtle Beach, South Carolina
U.S.A.


1 Updates & Rebuttals

Chem

Birmingham,
Alabama,
U.S.A.
Contact these people

#2Consumer Suggestion

Sat, July 15, 2006

Mindy, your story is all too common. Try contacting these people for help. It's how I got my rebate.

(((Rip-off Report REDACTED information and replaced it with the following)))

RIP-OFF REPORT VERIFIED INFORMATION:
To contact the InPhonic Escalations Team about rebate concerns, please use the following contact information:

Email: [email protected]

Telephone: (866) 274-8573
Monday - Friday, 9AM to 6PM ET

RipOffReport.com removed personal information that did not directly deal with the company or its rebate-related customer services. RipoffReport.com obtained the following rebate escalation service contact information from senior members of InPhonic's management where customers should be able to receive satisfaction and have their issues dealt with in an expeditious manner.

If you come to find that these customer service channels are not serving your rebate problems, please contact RipOffReport.com's EDitor at

[email protected] with the following information:

-A brief description of your problem
-The date you bought your item and the date of your rebate submission
-How many times you contacted the company
-What phone number or email address you used to try and contact InPhonic

If you fail to get your rebate after providing RipOffReport.com information that shows InPhonic is not responsive to your rebate enquiries or complaints, then the previous information will go back up.

Rip-off Report staff

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