- Report: #671188
Complaint Review: inteligator.com - Internet
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Author Confirmed
Why?
inteligator.com
917 lusk st/suite200/boise idaho 83706 Internet, United States of America
Phone:
Web:
clkbank.com
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inteligator.com clickbank took my money, demanded more for each category i wanted access to. can't be reached for cancellation Internet
On Dec 13th, i needed to find some information on tenants renting our property. i chose inteligator because of their low rates. Ithen began a search for background information on these people and for each category i wanted to access there was another fee. they advertised the service as a one time fee. I started a 4 day trial period for the information i needed, but couldn't find and when I tried to cancel, the web address they gave for cancellations does not exist. I will now be charged an additional 19.95 per month plus the 22.99 I have already given them. The 4 day trial was $2.95. There's no way to cancel and there is no phone number or address to contact them.
2 Updates & Rebuttals
InteliGator
Boston,Massachusetts,
USA
Clarification of Cancellation Procedures
#2UPDATE Employee
Fri, September 09, 2011
Dear Customer,
I know it is hard sometimes to put your trust in online companies these days but we at InteliGator pride ourselves on providing excellent customer service to our clients. It would be my pleasure to assist you!
Please note that cancellation instructions are posted clearly on the website in both the FAQ and Terms of Service. Here are the links for your convenience.
http://www.inteligator.com/home/terms.php
http://www.inteligator.com/home/faq.php?act=faq_detail&fcat_id=9&fsc_id=42
You can cancel any time by emailing me directly at [email protected] or [email protected]. You can also log into your members area and visit the "Help Center". From there you will be able to reach the customer support form. Just request cancellation within the form and I will be happy to handle your request!
Please also note that the Premium Reports are a third party product that were offering our customers if they so choose. All InteliGator searches are completely free of charge and always have been!
Im looking forward to hearing from you!
All the Best,
Sophia
InteliGator Customer Support Representative
Mad Trojan Hater
Auburn,California,
United States of America
I feel for you!
#3Consumer Comment
Tue, December 14, 2010
My advice is to go to your bank and have them cancel the payments for the future and do a charge back for anything you have paid beyond your initial fee! Good Luck!
