Ducor_dave
Ducor,#2Author of original report
Fri, April 18, 2008
This morning, I received an e-mail from the Chicago area Better Business Bureau. With some trepidation, I opened the link referencing my case. I was thrilled to read IPA's response. I have copied and pasted it below:
BBB Processing
04/14/2008 web BBB Complaint Received by BBB
04/15/2008 otto BBB Complaint Validated by BBB Operator
04/15/2008 dhh EMAIL Send Acknowledgement to Consumer
04/15/2008 otto EMAIL Inform Business of Complaint
04/16/2008 WEB BBB RECEIVE BUSINESS RESPONSE : Contact Name and Title: Richard N. Belcher
Contact Phone: 800-531-7100
Contact Email: [email protected]
Mr. Schwartz cancelled the consulting engagement on Sunday April 13, 2008. IPA personnel were dispatched to this engagement on April 11, 2008 and we did not have an opportunity to cancel their transportation or notify them of the cancellation prior to their arrival at Mr. Schwartz place of business. Because Mr. Schwartz made a good faith effort to cancel the engagement prior to the arrival of our personnel there will not be any charge for our expense or personnel. I have taken the further precaution of removing Mr. Schwartz's company from our list of potential clients and blocked his telephone number from future access by our business development personnel.
04/17/2008 OttO EMAIL Forward Business response to Consumer
Now, I will contact the state AG's office, the local sheriff, and the BBB to verify resolution.
Thank you, RipoffReport.com for giving me the forum the exercise my rights, and providing the many resources I used in this matter.
Ducor_dave
Ducor, California
Ducor_dave
Ducor,#3Author of original report
Tue, April 15, 2008
Thanks for your comments, Jim from Phoenix. We are fighting! Among the suggestions you made, we have contacted the BBB, and are in the process of filing a complaint with California's AG. I also filed a report with our county's Sheriff Department, as I want other citizens of our county to be aware of this scam.
I mentioned in my original report that my marriage almost imploded during the course of this episode. I'll explain below.
On Thursday evening, my wife returned from work about 6:15 pm. I had a choral rehearsal to attend that evening, and had to leave shortly after she came home. I left my wife with Mr. Moore to be filled in on many of the aspects of IPA's services.
By the time I returned from rehearsal, Mr. Moore had left, and my wife had gone to bed. But my wife had written me a note stating the the service was not affordable at the time. I did not see the note.
We sleep in a little more on Fridays because my wife works bankers hours, and Fridays she has to stay until past closing at 6:00pm. We arose at approximately 6:00 am, and had little time to talk as we usually do in the mornings, as Mr. Moore was virtually at our doorstep when we went downstairs. I endured more of Mr. Moore's presentation while my wife showered and got herself ready for the day. Again, little contact with her during this time. When my wife came back downstairs, I did as I usually do in the mornings, start her car and walk her out to it, sending her on her way with a kiss. She reminded me to read her note (sitting on the copier in the office). Mr. Moore was sitting in the office, and could easily hear her reminder to me.
When I returned to the office, I found one small piece of paper with some numbers on it, and a reminder to "do the survey". The note she wanted me to read (about not signing anything because it was too expensive) wasn't there. At this time, I didn't know that note existed.
During the course of Mr. Moore's presentations on Friday, he mentioned, tenderly, that my wife had broken out in tears over the the needs of our company. He told me that she was in full support of any decision I would make with IPA. And the little note with the figures was proof that she supported me - that the numbers were a bargain for the services we'd receive. By the way, the numbers were a calculation of different service adding up to over $50,000.
When she came home and found out I had signed the agreement, she went ballistic because she believed I had done this in spite of her strong opposition. She almost left me. Man, was she angry!
I assured her that we could back out of this, as California has a cooling off period.
Anyway, my wife and are are tenuously on our was back to repairing our relationship in the aftermath of IPA's deceptions. But what a cost!
I should also mention that this outfit seems to work in teams, headquartered in a local motel room. They make a sweep of areas removed from cities which have high powered attorney right next door: rural areas and suburban communities. The Invoices I received from them do not a FAX header with sender's information. And two different "agents" of this company have called me from the same cell phone number - a LOCAL cell phone number, by the way. Probably the cheapie one month specials.
Jim
Phoenix,#4Consumer Comment
Tue, April 15, 2008
Dave,
Sorry to hear about your experience. Several years ago I was an analyst(high pressure sales person) with this company. You are correct, they are thieves. Please contact your local BBB, your state attorney general, the local TV stations (the ones that do investigative reporting) and the FTC. If you fight back, IPA will cave in. They did nothing to earn the money. There is always a right of cancellation on any contract. Read some of the other reports on ROR about IPA and some of the other suggestions that have been made. You should come out okay.