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  • Report:  #125412

Complaint Review: Invention Channel - PACOIMA California

Reported By:
- SANTA BARBARA, California,
Submitted:
Updated:

Invention Channel
inventionchannel.com PACOIMA, 93105 California, U.S.A.
Phone:
800-662-2781
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I too, was just taken in by this company. I followed a link from Epinions and made a purchased of their Cleensweep broom, approximately $10 plus whatever shipping they wanted to charge.

I state it this way because I have no record of what they charged, no e-mail confirmation and the webscreen did not stay after I made the purchase. Instead, a pop-up screen appeared ("live chat") and informed me I would be receiving, amongst other things, some service or publication for which my credit card would be charged $9.95 a month unless I called the number (that would be sent to me) to cancel!

I immediately tried to cancel the entire order but the pop-up and the original receipt screen disappeared. I then phoned the company to try and cancel. "We're sorry: You must phone back in 48 hours after the order has appeared in our system."

I also tried to cancel via e-mail where they state the order must be cancelled prior to its going through the system and I must provide the order number. Well, of course they didn't give me an order number!

So, no way to cancel and supposedly my credit card will be charged $9.95 indefinitely for something I did not order.

Vonda

SANTA BARBARA, California
U.S.A.


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