- Report: #87379
Complaint Review: Investigator 2000 - Nationwide
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Investigator 2000
investigator2000.com Nationwide, U.S.A.
Phone:
814-459-0176
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Investigator 2000 Unauthorized Credit Card Charge RIPOFF Internet *EDitor's Suggestions on how to get your money back!
Investigator 2000 made an unauthorized charge of $29.99 to my credit card.
This is very distressing to me because I had initially purchased a first-time-membership with Investigator 2000 0ver 60 Days Ago which I Cancelled Within Mere Hours when I found the the site's advertisement of its member services to be extremely pretensious as well as critically misleading, which is another matter.
I received confirmation of the cancellation of my membership and a full-refund to my credit card within 24 hours.
Over 60 Days Later (in which time I have had no contact with the company nor have even as little as gone to the website!) my credit card has been charged $29.99.
Apart from the outrage at the unauthorized $29.99 charge (which is presently complicating my life by having reduced the available balance on a credit card that I use to automatically pay for the recurring monthly charges of utilities and such), I am angered at the fact that Investigator 2000 even has my credit card information on file in a way that is accessible for charging when I have had neither business Nor Contact with them for over 60 Days.
I do not consider the matter of Investigator 2000's action to be that of a 'mistake' with billing, as again, I have had neither business Nor Contact (not even so much as having visited their website) with Investigator 2000 in over 60 Days, as well as the fact that there is no legitimate reason whatsoever for their continuing to have my credit card information on file in a capacity to where they can make charges to it, let alone completely unauthorized charges.
It should also be noted that Investigator 2000 did nothing to contact me about the charge they made to my card and that I would not have known of it had I not checked mt credit card's transaction history.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
Shawn
Noblesville, Indiana
U.S.A.
This is very distressing to me because I had initially purchased a first-time-membership with Investigator 2000 0ver 60 Days Ago which I Cancelled Within Mere Hours when I found the the site's advertisement of its member services to be extremely pretensious as well as critically misleading, which is another matter.
I received confirmation of the cancellation of my membership and a full-refund to my credit card within 24 hours.
Over 60 Days Later (in which time I have had no contact with the company nor have even as little as gone to the website!) my credit card has been charged $29.99.
Apart from the outrage at the unauthorized $29.99 charge (which is presently complicating my life by having reduced the available balance on a credit card that I use to automatically pay for the recurring monthly charges of utilities and such), I am angered at the fact that Investigator 2000 even has my credit card information on file in a way that is accessible for charging when I have had neither business Nor Contact with them for over 60 Days.
I do not consider the matter of Investigator 2000's action to be that of a 'mistake' with billing, as again, I have had neither business Nor Contact (not even so much as having visited their website) with Investigator 2000 in over 60 Days, as well as the fact that there is no legitimate reason whatsoever for their continuing to have my credit card information on file in a capacity to where they can make charges to it, let alone completely unauthorized charges.
It should also be noted that Investigator 2000 did nothing to contact me about the charge they made to my card and that I would not have known of it had I not checked mt credit card's transaction history.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
Shawn
Noblesville, Indiana
U.S.A.
