- Report: #1459260
Complaint Review: Invicta Watch Group - Hollywood Florida
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Author Confirmed
Why?
Invicta Watch Group
1 Taft Street Hollywood, 33021 Florida, United States
Phone:
13528755795
Web:
www.invictawatch.com
Categories:
Business Rating:
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Invicta Watch Group, Invicta, Invicta Watch, Invicata Watch Company of America Sold me a limited edition Jason Taylor Bolt Zues watch that the brand broke on after a few days. Told me to contact the seller because it was so new. Seller said they can't help because Invicta doesn't reimburse. Contacted Invicta again and they said they don't warraty the bands even if brand new. And they do not sell parts. Hollywood Florida
Purchased a Jason Taylor Bolt Zues watch on 8/18/18. It broke about 5 days later at the watch where it meets the band. If fell into the grass. I was able to find half of the watch link but not the end cap.
Contacted Invicta who said contact my Seller/Dealer. So I did, and they said they can't help me bacuse Invicta will not reimburse them for a bad watch band. I then contacted Invicta again who told me watch bands are not covered under warranty. I said that's a little ridiculous because it's only a few days old. But fine, just sell me the link I need. I was told they don't sell parts. But I can buy a band for about $300. The whole watch was $399. So that's absolutely not going to happen.
My last contact with Invicta was to say I am posting complaints here, BBB, Yelp, Fed Trade Commission etc.,. And this could go away if they will simply sell me the part to replace the original inferior part.
