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  • Report:  #408901

Complaint Review: Inyo County Towing The Pearson Ladies In Tow - Ridgecrest California

Reported By:
- san diego, California,
Submitted:
Updated:

Inyo County Towing The Pearson Ladies In Tow
1353 Inyokern Rd Suite A Ridgecrest, 93555 California, U.S.A.
Phone:
760-4460111
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My vehicle broke down in the desert 50 miles from anything in 118 degree heat with no water and my championship Labrador. I called roadside assistance through my insurance company. Twenty minutes later a tow company called and said it would be $240.00 to tow me to Ridgecrest Ca. I really didn't know where I was so I asked how much to tow to the town I just went through, was put on hold then lost the call on my cell. Not having their number I called my insurance again and explained what happen and emphasized my lab cannot take the heat and was very concerned.

I placed another call 30 minutes later and was told a tow truck was on the way and was given the number of the tow company. I called somewhat panicked because of the heat and was told the tow truck was 20 minutes out. The tow truck showed up, loaded my vehicle and off we went. "Buddy" the driver was professional and curtious. A half hour later he asked how I was going to pay and I said a debit or credit card. He asked if I was knew what the charge was and I said yes...$240.00 He hands me his invoice for $425.00, I said I was give a price of $240.00 and kindly asked him what the normal hookup and mileage charges were. He could not provide any details. My daughters could tell someone how much I charge for my services however I was delighted to get off the desert with my dog still alive.

Buddy then said we would need to stop and run the credit card first. He pulls up in front of this absolute dump, chain link fence with hubcaps and 4 disgusting and s****..


1 Updates & Rebuttals

Reiska

Ridgecrest,
California,
U.S.A.
Some friendly advice

#2Consumer Comment

Sun, August 09, 2009

I understand your panic, but I believe some of your facts are inaccurate. I live in Ridgecrest, CA. I know the summers here, they can be, well, they can be harsh, but remember next time you enter a desert to bring extra water for both you and your dog. It's basic emergency supplies to keep in your vehicle, more so out here in the desert. Two, if you ended up in Inyokern, and it was the last town you visited, and used the towing you did (trust me, my family has too), then you aren't fifty miles from anywhere. You are, dear sir, are just 5 miles from either city, at most, since Inyokern is ten miles from Ridgecrest. Three, you sound slightly entitled. That might have thrown the owners off, even if your intentions were well and good. I have my own animals and want to keep them safe, but I also know that, being a small town and a smaller town, we can have long waiting times for services, and if we got stuck waiting for towing and had out cats, we'd make sure to get them water. A half hour tow isn't an issue if you just sit in the vehicle and drink a little water until it gets there, or bring a book to read. Four, Pearson itself has a wonderful green yard, and those are wonderful dogs. Things just tend to dry up here, in the dead of heat, and won't be the only business with a brown yard. Unless you have astroturf. We usually xeroscape out here, or keep watering minimal, unlike those plentiful supplies towards your home location.

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