Complaint Review: IPA - International Profit Association - BUFFALO GROVE Illinois

Rip-off Report Investigation:

Editor's UPDATE: Positive Rating and Recognition has been given to IPA International Profit Associates for its Commitment to Excellence in customer service.

Rip-off Report's investigation of IPA uncovers an ongoing commitment to total client satisfaction. This means that clients can expect the company will always work towards finding a mutually satisfactory resolution to any complaints or concerns, more importantly IPA is concerned with the new growth and success of their clients business and, IPA is listening carefully to what its clients are saying. After all, when becoming creative to make things better, making changes for the benefit of the business sometimes comes hard like any good lesson.

One top executive of the company stated to Rip-off Report, that IPA's corporate philosophy is based on the premise that IPA will advance itself through first advancing its clients. Their process starts by identifying what clients want, then reinforcing and continuing with its work, which ultimately leads to Client Company Life Cycle Management - what clients needs as they grow from start-up to maturity continuing through exit strategy and retirement for the business owner.

Rip-off Report has confirmed that IPA's approach to business includes a total corporate quality assessment. The result of which, leads to continual dedication to quality operations, client and employee relations, and innovation management. Rip-off Report was pleased to learn that the company's past and current approach to business is focused on its pledge to total commitment towards client satisfaction.

It is our opinion that large and small business owners can feel confident in the fact that IPA has worked with thousands of businesses in Canada and the United States. They are a full business development company and innovators in their field and have successfully helped thousands of businesses by providing new and innovative ideas and solutions for almost every type of business imaginable.

IPA recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation IPA has made organizational changes allowing their clients a more streamlined approach to problem resolution and a total overall commitment to customer experience.

In summary, after our investigation, which included discussions with IPA Senior Management, Rip-off Report is convinced that the company has been and is committed to quality delivery of services resulting in total client satisfaction.

To demonstrate IPA's commitment to client satisfaction, and the rip-off report corporate advocacy program, we recommend you listen to testimonials from real IPA clients. You can listen to these testimonials by clicking on this link, www.ipaconsulting.com/video

Read more about IPA International Profit Associates Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

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NOW TO THE ORIGINAL REPORT THAT WAS FILED

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IPA - International Profit Association I GOT LUCKY, IPA TRIED TO GET ME, TOO. BUFFALO GROVE Illinois

I had had a similar experience with a company named "George S. May" over a dozen years ago and it had stayed with me so that when IPA approached me, I was on guard, but not from the start.

It all started with an innocent phone call, they wanted to help small businesses. I told them I did not have time on the day they wanted. He said it would just be a "smile and a handshake." I said OK. When Mel Stuart showed up, I said, "Oh, you are my 'smile and a handshake' guy." He looked startled, but since my next appointment was late, he came into the office. We talked, it sounded so good I found myself agreeing to a second meeting when my partner could be present.

In the mean time, I talked to my accountant and mentioned the encounter. He got wide-eyed and asked if it was George S. May and to not let them back. I said no, it was IPA. He looked it up on the internet, saw nothing bad and said OK.

At our meeting with Mr. Stuart the next week, both of us were interested in all the wonderful things his company could do for us. I asked the cost. Mr Stuart said it would cost NOTHING but a cup of coffee for the representative. We agreed to the next meeting and signed a paper which stated we would owe $750. but Mel kept saying just ignore that, the lawyers made them put that line in.

The next day, Steve McCrillis showed up and spent the entire day with us - 8 AM until 5:30 PM. My head was swimming as it is a very intense experience. The tactics are to build you up by "recognizing" your courage and fortitude for being in business and then making you feel like a total idiot for not knowing all the answers to all the questions he fires at you, then says "Why not?" to anything you can't answer. And he asked for the $750. Both of us bristled at that and told him what Mel had said.

So I turned to my trusty computer and tried to find information on IPA. I did find a couple of titles that sounded negative, but because IPA pays to be listed on the search engine, anything negative is blocked. In that I mean the title of the website is listed but the link does not work. Finally I "Googled" the firm and found the negative remarks I was looking for. The best was an article from "INC." Magazine, dated in 2001, which started off fairly even handed but finished with some very damaging reports from unhappy former customers. FYI: the president of IPA used to work for Geo. S May!

So when Mr. McCrillis returned the next morning, I met him without my partner, saying we both had to sign or neither would sign. And we left it with a smile and a handshake - and no money! Like I said, we got lucky.

I did receive two follow up calls from IPA, but I was able to deflect both.

I'm so sorry to read the reports from the others who did get taken, but my heart and a huge THANKS go to them as they may be able to save some others in the future from the tactics of IPA.

Barbara

Paramount, California

U.S.A.