- Report: #1168158
Complaint Review: iPayment Inc - THOUSAND OAKS California
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Author Not Confirmed
Why?
iPayment Inc
PO BOX 3429 THOUSAND OAKS, 91359 California, USA
Phone:
800-324-9825
Web:
iPayment Inc.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
iPayment Inc CREDITCARDPROCESSING.COM iPayment Inc fail to pay me any of the money for my products that was delivery to the credit card holder THOUSAND OAKS California
this company cancel the service after i accepted 3 credit cards totaling $1800, company was suppost to issue me my money within 180. as of yet company have not issued or contacted me concerning my money aqnd evry time i call i can never get in touch with the lady that is in chare of my case.
aworthy
irving,tx
2 Updates & Rebuttals
a.worthy
IRVING,Texas,
company charge back
#2Author of original report
Tue, August 12, 2014
I had the customer dispute the transactions and the customers pay for their products with cash,yet one customer could not dispute the claim and I was never paid the $425 dollars for the product. the comany cancel the agreement and before before the agreemnt was in full effect, and told me that i was charge a early termination fee of $300. this company never provided me with the credit card service and stole my money.
Operations Department
CHARLESTOWN,Massachusetts,
iPayment Support
#3UPDATE Employee
Tue, August 12, 2014
Customer satisfaction is of paramount importance to iPayment and very much regrets if a business client is not satisfied with our services. While we believe that it is not appropriate to discuss a customer's specific account activity here, the funds referenced by the customer were addressed pursuant to the chargeback procedures as referenced in the commercial agreement entered into between the parties. The customer has been informed of the status of the funds. Should the customer desire more specific information regarding their account, the customer is encouraged to contact us directly.
