- Report: #287149
Complaint Review: IQ Derma / Intelligent Beauty - Valencia California
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Author Confirmed
Why?
IQ Derma / Intelligent Beauty
28516 Livingston Ave Valencia, 91355 California, U.S.A.
Phone:
866-381-4203
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
IQ Derma / Intelligent Beauty IQ Derma doesn't disclose facts - you sign up for a membership that costs $95.00 every 2 weeks without authorization Valencia California
I ordered a face moisturizer and wrinkle cream from the web site because it said free trial - just pay shipping for $3.95. I received the item and there was no information telling me that I signed up for a membership. This membership charges the credit card I used for the shipping, $95.92 every 2 weeks and keeps sending me a box of something new. I never any other products and noticed by account was charged almost $200 this month. I called the customer service number and they said if I return the items, they will reimburse me and they cancelled my membership. I changed my account number just in case. To summarize: there was no "fine print" on the web site or with the products. Frightening experience.
Tara
Reston, Virginia
U.S.A.
Tara
Reston, Virginia
U.S.A.
