- Report: #577827
Complaint Review: IQderma Glow.com - El segundo California
Reported By:
laerley -
Warner Robins, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
IQderma Glow.com
2301 Roscrans Ave, suite 4100 El segundo, 90245 California, United States of America
Phone:
888-321-4569
Web:
glow.com
Categories:
Business Rating:
(0)
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IQderma Glow.com Charged $96.35 for an item item that was supposed to cost $3.95! El segundo, California
The initial email offer was to try their skin product for "free" (just pay $3.95 s/h). I agreed to accept offer (i.e. spend $4 on a pig in a polk). It wasn't until I rec'd my bank statement (about 60 days later) that I discovered they had charge my credit card $96.35!
When I called the company, they claimed it was a trial offer, and that the small print had stated I must return the product within 30 days, in order NOT to be charged an additional $96.35.
I can promise you that was NOT stated in the original offer. I'm a grumpy, 66 year old, distrusting and frugal gentlemen. I learned a long time ago, to read the small print. But, I can only read it, if it is there! In this case, it was NOT there!
After googling, I now see they have pulled this same scam on many others. I also see (now) that the $96.35 fee is mentioned on their web site. But, it was NOT mentioned in the original email offer, and it was not included in the shipping invoice!
I'm hoping my credit card company can do something about it. There was a time (in this country), when scam artists and crooks like this company would be brought to trial!
My advice, avoid this company like the plaque!
