- Report: #565393
Complaint Review: Ironside Foundation Repair Service - Wilmington North Carolina
Reported By:
truth seeker -
colchester, Vermont, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ironside Foundation Repair Service
3410 Merchant Court Unit 6 Wilmington, 28405 North Carolina, United States of America
Phone:
1-800-359-1514
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ironside Foundation Repair Service OWNER IS TIED TO PROBLEM COMPANY IN VERMONT Wilmington, North Carolina
**********************WARNING***************************
Before hiring Ironside Foundation Services in the state of North Carolina, It is CRITICAL that you read the following:
--The owner of Ironside is Scott Anderson. Scott owns Tri-State Basement Systems in Barre Vermont. Scott has had several failed Businesses and has filed Backruptcy for hundreds of thousands of dollars in debt from these failed businesses. In 2009, Tri-State Basement Systems is involved in several lawsuits regarding questionable business practices. There are several homeowners that EVERY North Carolina homeowner MUST contact prior to having this company step foot on your property.
1)Neil Gardner-319 Marble Island Rd,Colchester Vt.--(802)864-9586/655-6371-The Gardner's had wall anchors installed on their wall as well as a expensive waterproofing system. To date, Their foundation wall collapsed. They have NOT had any "warranty" work and had to fix the outrageous cost themselves. The warranty being offered by Anderson and Ironside is solely warranted by them. If they go out of business, you LOSE!
2)Harry & Sally Picard-20 Coppergate Rd,East Granby, CT 06026-The Picard's are a retired couple who retained their family's home in Grand Isle Vermont. The Picard's remodeled the lake front home and purchased a waterproofing system that was sold to them to remove all the water and moisture from their basement. They have been through a self described "Nightmare" and luckily had protection through their credit card company. It is reported they received all their funds back.At the time of this report, they are seeking other customers for a "class action" lawsuit.
3)Wayne and Virginia Mann--894 State Rt 32 Wallkill, New York (845)564-3921--The Mann's hired Anderson to install foundation anchors in their home. Anderson's crew did NOT install all the anchors and demanded they get payed before completing any cleanup and left the homeowner with a partially anchored basement. The Manns filed a complaint against Tri-State Basement Systems with the Better Business Bureau.(Tri-State Basement Systems is NOT a member if BBB as of the time of this report)
4)James and Jenny Matthews--674 Dorset Hollow Rd, Dorset Vermont-(802)867-2421--The Matthews hired Anderson to do extensive work at their Dorset Vermont New Home. At the end of the job, OUTRAGE!
5)Mike Sears-447 Oak Circle Colchester, Vermont--(802)655-3253--Mr Sears was a long time Sales Manager for Tri-State Basement Systems. Mr Sears was injured while on a Jobsite and after going to the emergency room and being found disabled, that Anderson's Workmans Compensation insurance had been canceled for aprox 2 months. Mr Sears is permanently disabled as a result of that injury, and has not received any compensation as well as amassing thousands of dollars of unpaid hospital expenses. At the time of this report, Mr Sears is in the process of a civil lawsuit with Anderson and the Homeowner who's house he was in at the time of the injury. This type of activity Appears to be common with Anderson as evident in #6.
6)Longtime employee Chris Plante has filed a lawsuit (pending) against Anderson's company as he alleges that Anderson terminated his employment after Plante pre-sold tens of thousands of dollars of commissions owed him. Plante was terminated, and told that he had signed a "no compete" agreement. Other allegations are pending in this large lengthy lawsuit.
These are only a partial list of customers who hired a contractor to repair their home and have had a nightmare. The homeowner complaints, together with a pattern of financial mis-management by Anderson should Scare every homeowner to call each one of these people and ask questions. Your foundation of your home is NOT something you can afford to take risk or chance with a contractor who has filed Bankruptcy, has a pattern of abandoning the homeowner after payment and does not carry insurance REQUIRED by law to protect his employees as well as the person(s) whose home he is doing the specified foundation work. ***BUYER BEWARE!***
Before hiring Ironside Foundation Services in the state of North Carolina, It is CRITICAL that you read the following:
--The owner of Ironside is Scott Anderson. Scott owns Tri-State Basement Systems in Barre Vermont. Scott has had several failed Businesses and has filed Backruptcy for hundreds of thousands of dollars in debt from these failed businesses. In 2009, Tri-State Basement Systems is involved in several lawsuits regarding questionable business practices. There are several homeowners that EVERY North Carolina homeowner MUST contact prior to having this company step foot on your property.
1)Neil Gardner-319 Marble Island Rd,Colchester Vt.--(802)864-9586/655-6371-The Gardner's had wall anchors installed on their wall as well as a expensive waterproofing system. To date, Their foundation wall collapsed. They have NOT had any "warranty" work and had to fix the outrageous cost themselves. The warranty being offered by Anderson and Ironside is solely warranted by them. If they go out of business, you LOSE!
2)Harry & Sally Picard-20 Coppergate Rd,East Granby, CT 06026-The Picard's are a retired couple who retained their family's home in Grand Isle Vermont. The Picard's remodeled the lake front home and purchased a waterproofing system that was sold to them to remove all the water and moisture from their basement. They have been through a self described "Nightmare" and luckily had protection through their credit card company. It is reported they received all their funds back.At the time of this report, they are seeking other customers for a "class action" lawsuit.
3)Wayne and Virginia Mann--894 State Rt 32 Wallkill, New York (845)564-3921--The Mann's hired Anderson to install foundation anchors in their home. Anderson's crew did NOT install all the anchors and demanded they get payed before completing any cleanup and left the homeowner with a partially anchored basement. The Manns filed a complaint against Tri-State Basement Systems with the Better Business Bureau.(Tri-State Basement Systems is NOT a member if BBB as of the time of this report)
4)James and Jenny Matthews--674 Dorset Hollow Rd, Dorset Vermont-(802)867-2421--The Matthews hired Anderson to do extensive work at their Dorset Vermont New Home. At the end of the job, OUTRAGE!
5)Mike Sears-447 Oak Circle Colchester, Vermont--(802)655-3253--Mr Sears was a long time Sales Manager for Tri-State Basement Systems. Mr Sears was injured while on a Jobsite and after going to the emergency room and being found disabled, that Anderson's Workmans Compensation insurance had been canceled for aprox 2 months. Mr Sears is permanently disabled as a result of that injury, and has not received any compensation as well as amassing thousands of dollars of unpaid hospital expenses. At the time of this report, Mr Sears is in the process of a civil lawsuit with Anderson and the Homeowner who's house he was in at the time of the injury. This type of activity Appears to be common with Anderson as evident in #6.
6)Longtime employee Chris Plante has filed a lawsuit (pending) against Anderson's company as he alleges that Anderson terminated his employment after Plante pre-sold tens of thousands of dollars of commissions owed him. Plante was terminated, and told that he had signed a "no compete" agreement. Other allegations are pending in this large lengthy lawsuit.
These are only a partial list of customers who hired a contractor to repair their home and have had a nightmare. The homeowner complaints, together with a pattern of financial mis-management by Anderson should Scare every homeowner to call each one of these people and ask questions. Your foundation of your home is NOT something you can afford to take risk or chance with a contractor who has filed Bankruptcy, has a pattern of abandoning the homeowner after payment and does not carry insurance REQUIRED by law to protect his employees as well as the person(s) whose home he is doing the specified foundation work. ***BUYER BEWARE!***
3 Updates & Rebuttals
recyclevt
south Hero,Vermont,
United States of America
Sept 2010 update!
#2UPDATE EX-employee responds
Fri, September 10, 2010
As of September 9, 2010 Scott Anderson's lame excuse that he is a "Stand up" guy and that everything is a lie is being put to the test! Let's look at some recent facts:
--Last week, Anderson's Vermont Company, Tri-State Basement Systems, was sued in Vermont Civil court for over $70,000 by his foundation supplier, Grip Tite inc. Anderson did not rely to the suit and a default judgement was ordered. Do you think this guy will back his warranty when he doesn't even show up to court?
--Anderson's Vermont Company just abandoned a Heavy Truck at Buzzi's garage in Barre Vermont. The garage had been completing all Anderson's repairs on his aging fleet. To quote the owner "Anderson owes me a huge amount of money"...
--Anderson is scheduled to pay Chris Plante $20k by the end of September as a result of a pending lawsuit. We will keep you posted....
--Anderson has NOBODY working at his Barre Vermont company that would be installing a waterproof system or fixing a foundation. The company appears to be on the verge of collapse. The employees all approached a reputable competitor looking for a job since he has layed everyone off for lack of work. Customers who are having issues are extremely upset that they are getting no return phone calls. Some have been trying for over 3 months!
--I would encourage ANYONE who is thinking of hiring this guy to look at his web site that claims to have donated and supported "STEP UP FOR SOLDIERS" Demand that the charity disclose how much money this guy has "donated". Wouldn't you want to know if this is being used to "trick" customers into thinking he is actually sending money?
--Ask to go see his establishment in North Carolina. Ask for references of "all those jobs he has done in North Carolina" heck...ask for references and phone numbers in New England that he has completed for FOUNDATION REPAIR!
--Lastly, CHECK HIS INSURANCE AND ENSURE IT IS CURRENT! He has a history of not having Workmans Comp insurance!
truth seeker
colchester,Vermont,
United States of America
Clarification
#3Author of original report
Wed, February 17, 2010
In response to mr Andersons explanation it becomes necessary to let consumers know the truth regarding his handling of customers and employees.
Mr Anderson states in his rebuttal "I have never filed Bankruptcy and do not intend to file bankruptcy". The fact of the matter is that Scott Anderson filed bankruptcy in federal bankruptcy court in Rutland Vermont on 09/08/00. Scott Anderson was doing business under 3 different company names. Lairco Supply, Bycomp svcs,Northeast Manufacturing. Reported assets were $17,209.18 with liabilities of $287,971.32. This CLEARLY shows who is not telling the truth.
In regards to Tri-State Basement Systems involvement in many Lawsuits.They are involved in a lengthy lawsuit with Chris Plante. Mr Plante states in countersuit that he is owed aprox 50,ooo in lost wages and as well as other unspecified damages.
David Aubit-(802-356-7762) is a owner of Advanced Basement Technologies who are a very large a reputable competitor of Scott Andersons, states that his company is involved in a lawsuit regarding defamation of his company and unfair business practices. That lawsuit has been ongoing for several years and involves hundreds of thousands of dollars in damages according to Aubit. There is another 2 lawsuits that this author has learned about that have been newly filed or are intended by the Plaintiffs.There was also a gentleman by the name of Spade Cooley who co-signed for Mr Anderson on a business loan. Mr Anderson did not pay the loan back and Mr Cooley was stuck with the loan. I think that puts the issue to rest of who's lying without bringing up any more names.
Fact--Tri-State Basement Systems has gone without Worker's compensation Insurance for MONTHS at a time. There has been at least 1 instance where a employee was permanently disabled and Tri-State had no insurance and left the employee to SUE THE HOMEOWNER. That's a fact!
Please contact the individuals listed in the original letter. Mr Anderson claims that he would "bend over backwards" to keep a customer happy. Please call the individuals and ask them to explain their contact with Scott Anderson. It was Mr Andersons greed and incompetence that caused the issues with their situation.
Other contacts:
-Robert Wollrath-321-821-0703
-Jason Prevost-802-793-2436
--Chris Bickford-802-498-8437
--Josh Stewart--802-655-5060(work)
-Steve St.Amour--802-862-1219
-Joe Stortie-802-272-7331
In closing, I would recommend ALL homeowners call The first 4 people on the original report and ask them if Scott Anderson "bent over backwards" and ask them their story in regards to Scott Anderson's credibility.
Scotts side
barre,Vermont,
United States of America
Scott's Side
#4REBUTTAL Owner of company
Mon, February 15, 2010
The auther of this story writes about himself being a "long term" employee He was sales manager here for eighteen (18) months Oct 15 2007-April 16 2009. As a note he had over thirty (30) paid unplanned days off to deal with medical (back) issues during that time. Its also interesting how as sales manager he states that I (Scott) terminated Chris Plante, The fact is Plante was fired in june of 08 but because he and his family were friends I offerd him a chance to redeem himself, by sept 08 "the auther/sales manager" could not deal with incompetance any further and he is in fact the one that terminated chris plante.
Its also important to note that all of the customers listed were either "the auther's" or chris plantes working in conjuction with "sales manager/the auther".
In regards to the customers, I feel badly that things did not go well with them, What is a business owner to do when you assume you have hired competent people and they take greater satisfaction in pulling the wool over your eyes then doing their work correctly. I feel we should mention that Tri-State Basement Systems has thousands of very happy customers, and again I will publicly apologise to those customers that had issues with TSBS.
I am not and will not be filing bankruptcy.
I do have A lawsuit against chris plante of which his current employer fell into as a matter of default, this to me does not constitute "many" and it certainly is not large, as well as 18 months is not what I consider "long term".
In regards to worker comp insurance or any other insurances my company's are fully coverd. In fact the state of Vermont and North Carolina have web sites where you can see if a company is coverd or not.
We at TSBS & ISFR are very professional company's and our customers are truly our lively hood, we go the extra mile. To that extent we have employeed new hiring techniches to be sure that we only hire and train the best people out there, so that we have no more un happy customers.
To end this rebuttal, let me state that if and (when) he argues back at this rebuttal I have no intention of re hashing over and over again so this will stand as my truthful statenent in regards to the issues stated. I have documentation to prove every comment I have stated above, and I will share to the extent the law allows if and when neccassary. I welcome anyone with further "need to know" or any customers of Tri-State Basement Systems or Ironside Foundation Repair, current or future to call me directly with any concerns or questions.
Thank you for reading "my side"
Scott Anderson, President
TRI-STATE BASEMENT SYSTEMS 802-498-0806 VT.& NH
IRONSIDE FOUNDATION REPAIR 910-401 3066 NC
