- Report: #1441057
Complaint Review: iWish Direct inc - Internet
Reported By:
Chris -
Clarksville, Indiana, United States
Submitted:
Updated:
-
Author Confirmed
Why?
iWish Direct inc
Internet, United States
Web:
https://iwish-direct.myshopify.com
Categories:
Business Rating:
(0)
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iWish Direct inc Ordered buy-one-get-one-free Video camera. Paid but it never shipped.
I saw IWISH Direct ad on Instagram at the end of January 2018. Their promotion was that for a limited time, if you buy 1 action camera (GOPRO style) you'd get a second for free. I went on their Website, checked it out and found it looked legit. I placed my order and got an purchase comfirmation email.
The mail said they would provide me a tracking number once the order was complete and ready for shipping. Their ad stipulated that the items would be shipped within 3-5 days. After that delay, I contact them by email 8 or 9 times and a "Karen" from customer support kept answering that my order was still being processed therefore no tracking was available yet.
Was told that I would get a refund because "They didn't anticipate such a huge responce and did not have the available cameras" offered a refund, but none was ever given. After that, they stopped responding.
