Mandy
Athens,#2Author of original report
Mon, July 23, 2007
Thanks for replying. No I imagine not all franchises are owned by people like this. Just to update. I had spoke with the overall manager at this business. Well, actually emailed-she didn't call me and I couldn't even get her number. The secretary said she wasn't taking calls every time I called. I was told a lot of employees were very unhappy. She finally gave me a fax number. So I sent her a short, nice letter pertaining to my feelings on the matter. I gave her several ways to contact me. She emailed me and said I had very few negative remarks on my file and was a good employee. I replied and asked her what the neg. remarks were. But as I thought there wasn't any. She had nothing to say about that. And my coworker sent her an email, stating that I was an exceptional employee and should be reconsidered for a bonus. She sent an email and said me and 2 others would be considered. Total hogwash! I finally decided to email her and see if I was or not-and she just put Upon consideration we decided not give any more bonuses. But raise the pay rate for next year. Like that will be of any help to me. Boy was I mad. But sent her a nice thank you note, and that's it. Such a shame-the guy who is going to be managing over here needs help-and he really wanted me to help out. I told him I really did not think so. I wish I was close enough to work at a different one. But HR Block is the other one here. I would just be weary of the the stores owned by Hooten. Non professional, greedy.
Nicoll
Denton,#3UPDATE Employee
Sun, July 22, 2007
I work for another Jackson Hewitt franchise, and I can assure you this is not typical of Jackson Hewitt. To work for Jackson Hewitt, you have to be able to pass certain tests. The IRS requires this of all of their tax preparers that submit forms electronically. I can't speak personally for the owners of this franchise, but I do know the owners of the franchises that I have worked for would never dream of doing something like this. I'm not sure how far you are away from Denton/Decatur, but you may look into one of those offices. The owners are wonderful, if you have tax experience and are intelligent they reward that, and they're just all-around great people. We've got a lot of very experienced people in our offices, and some not-so-experienced people who will still ask questions before they mess things up.