- Report: #1441797
Complaint Review: Jai Property Management - Chattanooga Tennessee
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Author Not Confirmed
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Jai Property Management
5916 Brainerd Road, Ste 105 Chattanooga, 37421 Tennessee, United States
Phone:
423-227-1368
Web:
www.jaipm.com
Categories:
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Jai Property Management Security Deposit Never Refunded Chattanooga Tennessee
I moved into (((REDACTED))) Decatur Georgia in November of 2016. I submitted a security deposit of $1045 dollars to Sanella Duracak, who oversees promoting the properties and getting tenants to rent their properties. She moves very fast on making sure that you submit your application fee and get your security deposit submitted which I was told would be returned to me after I moved out of the town home. I have all my signed documentation of when I sent the money in to this fraudulent management company. My time there was fine because they were only worried about their money. I never had anyone respond to any service request. After a year in the apartment they decided to raise the rent to $1200 dollars without even providing notice before I committed to a Month to Month contract.
I moved out of the town home in January of 2018 after providing them with a 60 Days’ Notice. I had my walk through with their inspector and everything was fine, but they charged me $250 dollars for some touch up paint. I didn’t bother to argue this because I just wanted to get out of this situation and Moved forward. I expected to receive the remaining $795 dollars of my security deposit. I emailed Erica Bradley with my updated address of where to send the check to but I never received my deposit. I emailed and called her multiple times in the month of march and she told me that the check had been mailed and she was sure that it would get to me because she sent it herself. April approached and I stopped receiving any communication from Erica Bradley.
I reached out to Sanella Duracak, who seems to be the only person who responds to emails or phone calls and she put me in contact with Jonathan Hurtado, who is the property manager for Atlanta properties. Through March and April as I talked to Jonathan he told me that the check had been mailed and returned to him twice. I found this very strange because I was receiving all my other mail at my new address. After Giving Jonathan my address on multiple occasions and not receiving my check, he told me that he would meet me at their Fairington Club Location in Lithonia, GA. The first time he never responded to any calls or emails with a time to meet. When I finally got in contact with him, we set a meeting time of 5:00pm on April 30th 2018. When I reached the location and contacted Jonathan, he said that he thought we were meeting at 6:00pm. I told him that I would wait or have my fiancé meet him, he then proceeded to put me on hold and never returned to phone or answering my phone calls.
Today is May 7th, 2018 and I have still not received my security deposit. I can no longer get in contact with Sanella Duracak, Erica Bradley, or Jonathan Hurtado via email or phone. I would strongly suggest that no one does business with this management company.
