Complaint Review: Jdbyrider - Florence Kentucky

FIRST OF ALL SINCE YOUR COMMENT JD DOES NOT CHARGE 25% INTEREST THE STATE MAX IN KY IS 24.9. JD DOES CHARGE 20.99 AS OF JAN 1, 2006. CONSIDERING EVERYTHING THAT GOES INTO THE CAR AFTER PURCHASE LIKE REPAIRS THAT ARE NECESSARY TO MAKE THE CAR SAFE AND DEPENDABLE FOR THE CONSUMER, THE WARRANTY YES I SAID WARRANTY, 18 MOS OR 18,000 MILES. YES THESE ARE USED CARS AND WITH USED AUTO'S THINGS DO AND WILL GO WRONG WITH YOUR AUTO HINCE THE WARRANTY. WHEN YOU PURCHASE A USED VEHICHLE THRU MOST COMPANIES OF COURSE THERE ARE INTEREST CHARGES "TACKED ON" HOW DO YOU THINK THAT COMPANY MAKES IT'S MONEY. IF YOU PAY MORE ON YOUR LOAN AND MORE OFTEN IT WILL REDUCE YOUR INTEREST CHARGES ALSO. LAST OF ALL EVERYTHING IS EXPLAINED TO THE CUSTOMER BEFORE THEIR PURCHASE AND ALSO BY THE FINANCE COMPANY SO NOTHING IS EVER HIDDEN ! BOTTOM LINE IS IF YOU HAVE BAD CREDIT YOU WILL PAY TO GET IT TURNED AROUND IT'S ALL UP TO YOU HOW YOU HANDLE IT.

You screw people over who are barely making ends meet - you sell worthless, used vehicles that are unsafe and very much unreliable - and tell me this - what is acar? Look at the reports - and tell me this - how can you sleep at night knowing that you put an individual in a car that is unsafe and unfit to be on the road? I, as a human being, cannot stand companies like yours who prey on individuals who fall on hard times - I pay my bills and if I cannot I do make arrangements to pay when I can - Good luck to all those who have been screwed by this worthless company

JDByrider is america's largest used car franchise. There are 130 stores nationwide. This company did not get this big by screwing people over. They do a service for people who need help. Like the idiot before me said, go pay cash for acar. That is fine. What you do not realize is that JDByrider is helping your credit. Paying cash does not do that for you. You will also note that at my store alone we have sold over 900 cars. There are not that many complaints on here, so most people are very happy that somebody would extend them credit even though they have a track record of not paying it back. I think you all need to spend more time paying your bills and less time bitching about it. If you did not like the deal you should not have bought the car. It is that simple. No one held a gun to your head and forced you to sign on a car. This is america, we have the freedom of choice.

I, nine months ago, purchased an 2004 chrysler sebring convertable, not from jdbyrider. At that time the car was worth $24,000. Now as I have tried to get rid of this car, I find out that it is only worth $11,000. So in one year the value has dropped $13,000. I do not have bad credit but still I have a vehicle that I own that is worth a lot less than what I paid for it. It sounds like to me it is a jdbyrider thing as much as it is a car market thing. Also, PAY YOUR BILLS AND THEN YOU CAN COMPLAIN ABOUT BEING SCREWED. THE COMPANIES THAT YOU HAVE NOT PAID, THEREFORE HAVING BAD CREDIT, SHOULD GET ON HERE AND COMPLAIN ABOUT YOU!!!!!!!!!!!!!!

Read this article and you'll see that the Attorney General in Kentucky thinks there is a problem with JD Byrider business practices too. They are looking at fines of $2000 per occrrence. http://ag.ky.gov/office/contact.htm Go to news articles and look at the article dated 12/16/04. Thanks, good luck.

I have to say that when I bought my car from CNAC I thought I was getting something that would get me through college. That was two months ago, and now 2 Service Center visits later, I'm starting to seriously doubt that they did any kind of 50 point inspection. If they did the inspection, then wouldn't the problems I noticed during the test drive not have been there? I know most of their parts come from junkyards that they use at the service center. And by the way, the service center looks like some back alley mechanic's shop. So I went and had the check engine light fixed, and btw it took them two weeks to get my car in to look at it. That tells you a whole lot about their cars right there. They fixed an oxygen sensor, my brake drums/pads/rear cylinders. Not 1 day later the brake light is on. Obviously the junk parts weren't holding up. A few days after that I just happened to be driving the thing and I come up to a stop sign behind 3 cars, only my car doesn't want to stop because my foot has the brake pedal to the floor!!! I had to pull the emergency brake and pull into the other lane. So they tow the car for free because it's their mistake and are very sorry about my trouble. I get the car back tonight and the car shakes when I stop. They replaced the brake lines for some reason, but now my rotors are warped???? Why?!? I need this car for work and school, and the guy who sold me the car promised it would last me for a good long time. He also said I could trade it in after a year and a half. The financing manager tells me it'll be two years. 50 point inspection my butt. My debit card got declined once and they didn't cuss me out or anything but I paid them within two hours. I work in customer service so if I ever get yelled at from one of these dolts I'll know what to do.

The rip is what they doy to your pockets the off is how they take the clothes off your back, the rider is what they try to do from you from behind. they charge you daily interest of around 5$ something a day, so in order to beat them at their own game, you have to pay them every other day. I found out that you cannot win with them, but the next time I get threatened by CNAC to make a car payment Im gonna do what that guy said in here.... I will record it and start making police reports about it. Them fu****s even call me on the day its do. I am a webmaster, so I will make a web page so people can exchange info and possibly form a joint lawsuit against this company. All you need to do is get people here, to this web site. Maybe even go to your JD-BY-RIPOFF-RIDER and post this web sit out in front of their place? It could say..... Ever got screwed go to www. ex. ex. ex. See what I meen? The working class need to speak up and the time is now! Thank you.....

Personally, I am not very "satisfied" as a customer myself. During the life of the car's first engine, it had so many problems it was undriveable for almost a month at a time sometimes. This is not a car that is worth $8,000 used either. Claims of repairs being done to the vehicle driving the value up to the amounts JD Byrider charges for the vehicles they sell are laughable at best. When you look at the actual value of a car in excellent condition, such as the one I got, it's still only *half* of what the actual value is worth. The actions of CNAC have made me as a customer distrust them to the point where I am *afraid* to rejoin my significant other in California, because I think they are going to try to do something sketchy to try to repo the car, despite the fact that I make my payments early. My distrust of them is so deep that I am planning to not only get 4 months ahead on the payments, but also, I am going to show up in person, with the written notification, 60 days in advance, to give the notice directly to the *manager* (keep in mind this is a 160 mile drive for me) with two witnesses, who will then make notarized statements saying they were present and saw me give the written notice to the manager, plus as a backup, I will also be mailing in the notice via certified mail, with a recipt so I have proof they recieved it, with a third notice going to them as a fax as well. Even then I'm faxing the loan to my father so he can have the lawyers at his firm look at the terms to see how I can defend myself, should they try anything sketchy. Even if I cover my @$$ that strongly, I still think they're going to try *something*. Plain and simple, while I don't have the "horror story" experiences some of the customers have had, I still distrust them, and would not really refer my friends there. The reason I pay them is not because I'm happy or unhappy with them, it's only because I really don't have much of a choice in the matter. The minute I can find someone who will refi it at a rate and a payment wschedule that doesn't leave me paying more per month then anyone would for a quality *NEW* vehicle, you can bet your life that I will be seriously looking into it.

I am a collector for cnac in ky and did find something pertinant left out of the arguement about cars falling apart after purchase etc... I myself have closed several loans with a customers and one thing that is always gone over is the fact that the customer has had the opportunity to have this car inspected by a mechanic. I beleive we even have them initial there. We also allow them to have things fixed on the vehical even after purchase by using whats called a "we owe" a written promise to fix anything the customer wants done to the vehicle. Once again it comes down to individual choice,we give loans to people who couldnt get them anywhere else. I also would like to attest to the fact that I handle over 300 accounts myself there and most of my customers are happy with they're vehicle and pay very well,and we also have the people who beg us for a car and then dissapear with it. However by the end of any given week my accounts will be 9-11% delinquent,a very small percentage. Seems that fact alone says there are many more happy customers than people would like to let on. Thank you for taking the time to read my thoughts

Those of us who say that JD Byrider and their ilk are a rip-off are preaching to the choir on this site. However, since they are easily able to buy an air of legitimacy with the major media it bears repeating as much as possible elsewhere. To rebut John, first the book value is accepted everywhere as how much a car is worth. A potential buyer having the book value or a little more in cash will be able to buy that model car from almost everyone offering one for sale. The book value assumes the subject car is in safe driveable condition without major problems. If not, that car is worth *less* than book value, not the other way around. It appears to me that the Truth In Lending Act makes it illegal to inflate the price of an item financed because it is a credit purchase. The "amount financed" must be based on the "cash price" of the purchase. I doubt JD sells any cars for cash, but the "cash price" of a car would be reasonably expected to be somewhere in the ballpark of the book value. Sure it would be a risk-free transaction to sell one of these $3000 cars for $3000 or even $4000 cash, but not nearly as much money will be made. Also a cash buyer, realizing the cars are defective, would have the option to go elsewhere. Regular readers of this site realize that it's absolutely stupid to pay more for a warranty and very foolish to base a purchase decision on the amount of warranty coverage promised. Even the "legitimate" companies find any excuse possible to deny a warranty claim. Numerous JD Byrider victims here report that their warranty was worthless. Your claim that CNAC is an "independent finance company" is not true. The fact that the dealer and the finance company are the same is what makes the whole subprime car dealer's business model work. By inflating the price of the car, it's actual value is paid off in a few months, or even by the buyer's down payment. Any further payments received are pure profit. If the car is repo'd and sold again, the company can and will continue to attempt to collect a large sum from the first buyer. True independent finance companies would not finance much more than the book value of the car, regardless of the buyer's credit. If something goes wrong, the (independent) car dealer has their money and no need to give it back. Since the JD/CNAC empire is the same, there was no transfer of a large amount of cash away from the finance company. Independent finance companies also outright refuse to finance the 9 or 10 year old cars sold by Byrider (thus these cars have little value to "legitimate" car dealers, and subprime dealers can get them cheap). They know these cars are past their expected lifetime and running on borrowed time. If the car dies before the loan is paid off, which is quite likely, the buyer has little incentive to continue making payments, and the dead car has no repo value. Thus the independent finance company would lose money. Still the PR blitz from these rip-off dealers is that they are "doing their customers a huge favor." Don't buy it. Potential buyers, if you hear "buy here, pay here" or "We own the finance company", run away. This situation is a set up for a major rip-off. You will pay way too much for a crappy car. If you don't pay, your credit rating, albeit already low, will be completely ruined. If no legitimate company will lend you money, don't borrow money. There are some good under $2000 cars out there if you approach the situation carefully.

James, Several things you have stated are incorrect. To begin with you said the price of the vehicle is out of line. That would be incorrect. A book is a book not a car. When we purchase a vehicle, we take it through a 50point checklist, and correct safety and hazardous mechanical issues. That costs money. As a commitment to the dependability of our vehicles, we will incur those charges prior to the vehicle being sold. As a result our investment is higher in the vehicle but the vehicle is now worth more. In addition we offer a 12month 12000mile service agreement so that the purchase is less risky for you the consumer. That adds additional value to the vehicle. Considering the service agreement charge is the fraction of a major repair the additional charge is well worth it. As far as the interest rate, that has nothing to do with JDBYRIDER. That is determined by the finance company lending you the consumer money. So you purchase a vehicle wherever you go with the money you have access too. So now the question to you is, where did you get your loan approved? A finance company, so you need to work on your credit rating to reduce your interest rate. You will have to begin somewhere. So again, we at JDBYRIDER are always happy to help people get into dependable transportation. By the way I do thing it is wise to be an educated consumer, just educate yourself, don't lash out at a company because you don't understand something, as a question or two.

I felt the same way when I applied for a loan. I am 23 years old with some negative credit. Most dealers would not give me a loan because of the risk of doing business with someone young who has bad credit. J.D. Byrider caters to customers whom other banks will not approve because of a similar risk. Certain consumers have not proven to be credit worthy because of past history. However if J.D. Byrider is to approve such loans the interest will be greater because of the very high risk involved. If you do not have good credit there is no other place you can go without paying more. Before you can demand low interest you have to prove that you can pay your bills. Everyone says our prices are higher, and their right. We have more losses than anyone else as well. 30% of the people who are approved do not pay thier loan. If you went to an electronics store and people were consistently stealing merchandise the prices would go up. If we stopped giving loans people would complain that there was noone willing to help them get a loan or give them a chance. If you have bad credit you are going to have to nite the bullet until you prove you are a payer. Then you can get a new car with 0% interest.

Um, no offense, but duh. Hello, these people are in business to rip others off. They make their money by taking risks on people who have crappy credit. How can you expect them to not charge an arm and leg when they lose money every day on defaults?

Um, no offense, but duh. Hello, these people are in business to rip others off. They make their money by taking risks on people who have crappy credit. How can you expect them to not charge an arm and leg when they lose money every day on defaults?

Um, no offense, but duh. Hello, these people are in business to rip others off. They make their money by taking risks on people who have crappy credit. How can you expect them to not charge an arm and leg when they lose money every day on defaults?

Um, no offense, but duh. Hello, these people are in business to rip others off. They make their money by taking risks on people who have crappy credit. How can you expect them to not charge an arm and leg when they lose money every day on defaults?