Claire
New Hartford,#2UPDATE Employee
Fri, March 28, 2008
Kirst, I'm Claire, Jenna's assistant and if you will email me at a special email for this Rip Off site "[email protected]", I'll respond immediately to you complaint. It appears that you put the wrong credit card information intentionally which speaks for itself and Jenna's debit system would reject this action as it did. At this point the only way she'll allow someone to order a report is through the page she sent to you that you listed on your complaint page. You never indicated that you even sent a payment with this alternate form but if you did, please email me and I'll work with you personally on this complaint and post the results on this complaint page. It seems the only fraudulent action taken here is intentionally entering the wrong credit card number. I'm not clear what money you are requesting back as you don't indicate you paid anything however please contact me immediately so a refund can be made to you if it is the case. Jenna has the utmost integrity and has me working on these complaints so that untruths, intentional or otherwise can be corrected. Yours truly Claire Personal Assistant to Jenna