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  • Report:  #866736

Complaint Review: Jersey City Locksmith Master - Jersey City New Jersey

Reported By:
Ruslan - Jersey City, New Jersey, U.S.A.
Submitted:
Updated:

Jersey City Locksmith Master
2521 John F Kennedy Blvd, Jersey City, New jersey 07304 Jersey City, 07302 New Jersey, United States of America
Phone:
800-616-9865
Web:
http://www.jerseycitylocksmithmaster.com/
Categories:
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Jersey City Locksmith Master - Get a lie about price, Get Low Quality Job. Be overcharged. Guaranteed!

I requested a quote from them to replace the locks and said $25 each, they provided complete quote $150 for change of 4 locks, however once work was completed the guys increased the price to $65 for each lock change. The bill was increased to $352 instead of original $150, this includes simple lock sold for $107. 

The quality of the job was poor, the locks were not aligned, I requested to redo the work. The entry door was not ever finished, left without fixing the door. They will try to sell you expensive locks. The use different names, Ben and the others, so be careful.

Jersey City Locksmith Master - Get a lie about price, Get a Low Quality Job. Be overcharged. Guaranteed!


1 Updates & Rebuttals

Sabitoff

Edison,
New Jersey,
U.S.A.
Jersey City Locksmith Master - Issue resolved

#2Author of original report

Thu, April 19, 2012

Jersey City Locksmith Master

I requested a quote from them to replace the locks and said $25 each, they provided complete quote $150 for change of 4 locks, however once work was completed the technician increased the price to $65 for each lock change.

Once I reported this issue to Jersey City Locksmith Master, they completed an internal investigation and identified that technician that was assigned this job, has overcharged me. Jersey City Locksmith Master has refunded the difference and technician was excluded from the service providers.

I am totally satisfied with outcome and glad that the company has addressed the issue properly. 

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