- Report: #131669
Complaint Review: Jewlery By Ezra Ebay - New York New York
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Jewlery By Ezra Ebay
469 7th Avenue 7th Floor New York, 10018 New York, U.S.A.
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Jewelry By EzraJewlery By Ezra Ebay Ripoff merchandise not as advertised returned merchandise for refund per their terms they did not refund money they refused to respond to my emails did not replace merchandise either New York New York
I an auction on Ebay for a diamond bracelot for $66.00.
Their ad on ebay said the diamonds are "glistening white diamonds totaling approximately 1 Carat. J-K Color, I3- Clarity".
The diamonds in my bracelet were not white but instead were grey to black and look more like pieces of carbon then diamonds.
I returned the bracelet for a full refund, except for shipping and insurance, to the address that they emailed to me. Their auction ad on Ebay stated that the item could be returned for refund within a certain period of time if I was not satisfied. I returned the item within the time period allowed.
I then waited for two weeks for my credit. After 10 days and no credit was received and no email was received from them I emailed them. I received a standard email where they claimed their returns department were busy with inventory. I send another email and received the same answer. I send several more emails and never received any more responses from them.
I never received my credit nor did they make any effort to replace the bracelot I purchased.
Nanette
Painesville, Ohio
U.S.A.
Their ad on ebay said the diamonds are "glistening white diamonds totaling approximately 1 Carat. J-K Color, I3- Clarity".
The diamonds in my bracelet were not white but instead were grey to black and look more like pieces of carbon then diamonds.
I returned the bracelet for a full refund, except for shipping and insurance, to the address that they emailed to me. Their auction ad on Ebay stated that the item could be returned for refund within a certain period of time if I was not satisfied. I returned the item within the time period allowed.
I then waited for two weeks for my credit. After 10 days and no credit was received and no email was received from them I emailed them. I received a standard email where they claimed their returns department were busy with inventory. I send another email and received the same answer. I send several more emails and never received any more responses from them.
I never received my credit nor did they make any effort to replace the bracelot I purchased.
Nanette
Painesville, Ohio
U.S.A.
3 Updates & Rebuttals
Nanette
Painesville,Ohio,
U.S.A.
Refund has been received.
#2Author of original report
Sat, February 19, 2005
I have received a refund for the item I returned. After contacting them again thru Gilberto Lopez, I received my refund and an apology immediately.
Nanette
Painesville,Ohio,
U.S.A.
Issue has been resolved.
#3Author of original report
Sat, February 19, 2005
I have received my refund from the company and also their apology for the delay, immedately after contacting them thru Gilberto Lopez. Thank you Gilberto.
Susan
Columbus,New Mexico,
U.S.A.
jewelrybyezra aka EMH Group aka Ambras Fine Jewelry
#4Consumer Suggestion
Thu, February 17, 2005
Nanette: I am sorry to be the bearer of bad tidings, but I must tell you that the carpetbagger from New York (Ezra Dweck) and his nefarious band of thieves have been suspended from eBay and jewelrybyezra is no longer open for business on the Bay. Therefore, I sincerely doubt that you will ever see your refund. BEWARE OF EZRAS BEARING JEWELS !!! ** Be sure to read the other RipOff Reports on this pirate and perhaps you can gain some information that might possibly help.
