Richard
CONVERSE,#2Author of original report
Fri, October 12, 2007
I must apologize, "customer service Judy" is Judi Martinez. The mis-spelling was not intentional.
Richard
CONVERSE,#3Author of original report
Thu, October 11, 2007
It is my belief, the reason these folks can "get away" with this scheme is because of the wording of the letter and the internal policies of the company. The wording says you will get one of the four prizes. It is their policy not to tell you what you've won verbally, per my discussion with customer service Judy. Since you would not recieve anything with the actual prize until AFTER you agree to the second ($2,000+) purchase, AND there is no accountability, per customer service Judy, they have the liberty to assign "prizes" based upon a customer's willingness to follow their program. I asked about the "newsletter" they allegedly publish, with pictures of winners with their prizes. I never saw one. I did see a photocopy of a collage of pictures of people. No names, titles, companies, prizes. It looked like a bunch of people at a company party or function. I asked for a sample to make a qualified judgement of value (price vs. quality,) that request was denied. The web site has small, poor detail pictures of SOME of the items they sell. All documents appear to have been printed on an injet printer or be a multi-generational photocopy. Nothing about this company stands out as professional. The sales calls I received were from residential numbers. Unfortunately, you don't get this kind of information unless you are already in some process. Ask about complaints, someone will tell you even Sears has complaints. They may spice it up a little and change the company reference. The bottom line is you will NOT get the better part of this deal. You will ONLY get anything out of this if you have spent the money already. They claim they do this to bolster sales by showing companies in your area how well they've treated you. I do not believe this to be the case. I belive if I had spent the additional $2,000+ I would have recieved the prize I was verbally told I had won. I would already have spent that $2,500+ with them. Then again, I see where some have been strung along to the tune of many thousands of dollars without a satisfactory result. If you are in the market for promotional items, DO IT LOCALLY. IF these folks give you a call, HANG UP! You need to operate your business, not deal with this foolishness. I intend to file a complaint with the Nevada Attorney General among others. I encourage other victims of this company to do the same if they have documented their interactions as well. If you have doubts about any of these statements, and want to find out for yourself, use a cell phone and record the calls or write down EVERY detail of any conversation, including names of representatives.