I took my car in for routine oil change, and told them to see if anything else needed a change. They came back with a list of needed work. The estimate they provided was "$259". I thought it was steep, but I knew it needed to be done, so I said yes. When I was rung up, the total ended up being "$397". I asked them to explain the HUGE difference in figures, and they said that the 259 was only an "estimate". I would have never agreed to all the work done if I had known it was going to be $397! I tried to get in touch with their corporate office, but no one has returned my calls.