Randy
Lebanon,#2Consumer Comment
Wed, July 02, 2008
With regards to Melissa, I think there is alot more unhappy ripped-off people that have delt with JW than not. They are just not on this site. I just found out about this site yesterday. We live in Virginia and had major problems with our home. It started with the paperwork and didn't end. There was problems with the construction manager,framers, electrician/plumber/HVAC person, drywall person, roofers, finish carpenters and also the ones they sent for the punch out list. You can see all the seams in our ceilings through the drywall and the construction manager told us that when we hung curtains on our windows and blocked out the light that we wouldn't be able to see them. Some solution. They had to send someone up to work on our shingle because they did not hang over far enough for the water to drip in the gutter. Which by the way JW does not install on a finished house. The construction manager called and told us that he had 2 guys coming over the next day to fix the roof, but not to misjudge them when we saw them. He said they had piercings and tatoos all over, but they were hard workers. They never showed up until 3 days later when nobody was home. They broke into our house and helped themselves to something to drink and snacks and left. Two days later they came back and broke in again. This time they stole alot of things from our house. We found out later that one of the guys JW sent over there was on probation for breaking and entering already. It goes on including disagreements on payments. It don't matter what it seems like we always are behind no matter how much we send them. If our house wasn't built on my grandfather's farm which had been in our family since the early 1900's I would have let them have the house back a long time ago. Randy
Tom
Gahanna,#3Consumer Comment
Sat, February 18, 2006
Jim my name is tom. i am a mortgage broker and own my own company in florida. i read ripoff report quite often to see inside normal consumers who get taken out by the underside of an industry that could in principal be a great thing . It is very rare however, that i find an individual who was more class than you do . You inspire me to keep faithful to my principals. I have no doubt you will go far in life . You found SOLUTIONS to problems that were put unfairly on you. You didnt just 'whine ' about it like so many on here do. I am inspired by your story. cheers
Cindy
Norman,#4Consumer Comment
Sat, February 18, 2006
So, what you're saying, Melissa, is that because YOU are happy with YOUR house, the people who had problems should just shut up and go away for your benefit? It doesn't work that way. If a company has a defective product or service, they need to work to correct it, regardless if it's one customer or more, who are complaining. I seriously doubt anyone would make up a complaint for fun. Why wouldn't they rather be enjoying their new house? It could just as easily have been your house that had problems. I guess the shoe would be on the other foot then, eh?
Melissa
Little Rock,#5Consumer Comment
Fri, January 20, 2006
You say read before you write. Well I did. My point is that not all Jim Walters employees, subcontractors, etc. are not all like you have encountered. I personally had an overall good experience building my home. I love it. Yes, I see that others have written, but considering the amount of homes they build, it is but a small percentage with complaints. There is room for inprovement in every aspect of life. Bitterness should be let go.
Jim
Albuquerque,#6Consumer Comment
Thu, January 05, 2006
I just got back into the system. Came to my letter about Walters. Found the response to my complaint. All I have to say is. One should read and read well the letter they are responding to. I was never late, always a month to several months early. Walters held on the the payments to make them late. As for contractors, any person you hire then represents your company and its goals. Walters hired the contractors to do a job. So then the contractors represent and work for Walters. I have been working in contracts, Government, State, County and City for years. As an Electronic engineer, I know my way around. As for Walters being good, and all their help being bad, as you try to put forth. Hogwash! Look at all the very unhappy, ripped off Walters customers writing in here. I had Walters removed from my life, just as an ugly wort would be removed. Read before you write. Jim Albuquerque, New Mexico
Melissa
Little Rock,#7Consumer Suggestion
Fri, April 08, 2005
I just had a house built through Jim Walters in Little Rock, AR. In re: your construction woes, were with the contracters, which are sub contracted through a builder/electrician/plumber in the local area. I hade my house done 90% done, and I was given paperwork that stated every thing to be done. I recall with the shell stage, only the wiring was done. As far as the payments being late,did you try to have direct deposit payments through your bank? Walter Morgage financed us, and I have set up my payments this way to avoid the problems you had. My loan states that I can make payments on the principal. Since I just had the house completed, I have yet to incur any problems with the morgage payments. I think with any new construction there are ups and downs. Our foundation guys were awful, they placed it in the wrong place even though it was flagged by the main construction manager. The were fired and a new company came out and redid it. The framers were the absolute best. Two gentlemen in their 60's. They even built us a deck for just the cost of the lumbar. Roofer's were good. Electician was great, I supplied the satellite and phone wiring and they put it in, as well as wiring our doorbell. Sheet rock guys were also good. I have to say that our overall experience with Jim Walters has been very good. I had the house appraised after we painted, carpeted, and it appraised $15,000 more than what we paid. Not bad. The only complaint I have is the interest rate, and I do plan on refinancing. I am glad you were able to work out things with the Neverland Co. My point in this is that with Jim Walters, it is not so much them but who they contract out to build. The local Jim Walters agent told my husband and I that they pay lower than the going rate for their contractors. That is probably the reason so many people have complaints.
Melissa
Little Rock,#8Consumer Suggestion
Fri, April 08, 2005
I just had a house built through Jim Walters in Little Rock, AR. In re: your construction woes, were with the contracters, which are sub contracted through a builder/electrician/plumber in the local area. I hade my house done 90% done, and I was given paperwork that stated every thing to be done. I recall with the shell stage, only the wiring was done. As far as the payments being late,did you try to have direct deposit payments through your bank? Walter Morgage financed us, and I have set up my payments this way to avoid the problems you had. My loan states that I can make payments on the principal. Since I just had the house completed, I have yet to incur any problems with the morgage payments. I think with any new construction there are ups and downs. Our foundation guys were awful, they placed it in the wrong place even though it was flagged by the main construction manager. The were fired and a new company came out and redid it. The framers were the absolute best. Two gentlemen in their 60's. They even built us a deck for just the cost of the lumbar. Roofer's were good. Electician was great, I supplied the satellite and phone wiring and they put it in, as well as wiring our doorbell. Sheet rock guys were also good. I have to say that our overall experience with Jim Walters has been very good. I had the house appraised after we painted, carpeted, and it appraised $15,000 more than what we paid. Not bad. The only complaint I have is the interest rate, and I do plan on refinancing. I am glad you were able to work out things with the Neverland Co. My point in this is that with Jim Walters, it is not so much them but who they contract out to build. The local Jim Walters agent told my husband and I that they pay lower than the going rate for their contractors. That is probably the reason so many people have complaints.
Melissa
Little Rock,#9Consumer Suggestion
Fri, April 08, 2005
I just had a house built through Jim Walters in Little Rock, AR. In re: your construction woes, were with the contracters, which are sub contracted through a builder/electrician/plumber in the local area. I hade my house done 90% done, and I was given paperwork that stated every thing to be done. I recall with the shell stage, only the wiring was done. As far as the payments being late,did you try to have direct deposit payments through your bank? Walter Morgage financed us, and I have set up my payments this way to avoid the problems you had. My loan states that I can make payments on the principal. Since I just had the house completed, I have yet to incur any problems with the morgage payments. I think with any new construction there are ups and downs. Our foundation guys were awful, they placed it in the wrong place even though it was flagged by the main construction manager. The were fired and a new company came out and redid it. The framers were the absolute best. Two gentlemen in their 60's. They even built us a deck for just the cost of the lumbar. Roofer's were good. Electician was great, I supplied the satellite and phone wiring and they put it in, as well as wiring our doorbell. Sheet rock guys were also good. I have to say that our overall experience with Jim Walters has been very good. I had the house appraised after we painted, carpeted, and it appraised $15,000 more than what we paid. Not bad. The only complaint I have is the interest rate, and I do plan on refinancing. I am glad you were able to work out things with the Neverland Co. My point in this is that with Jim Walters, it is not so much them but who they contract out to build. The local Jim Walters agent told my husband and I that they pay lower than the going rate for their contractors. That is probably the reason so many people have complaints.
Melissa
Little Rock,#10Consumer Suggestion
Fri, April 08, 2005
I just had a house built through Jim Walters in Little Rock, AR. In re: your construction woes, were with the contracters, which are sub contracted through a builder/electrician/plumber in the local area. I hade my house done 90% done, and I was given paperwork that stated every thing to be done. I recall with the shell stage, only the wiring was done. As far as the payments being late,did you try to have direct deposit payments through your bank? Walter Morgage financed us, and I have set up my payments this way to avoid the problems you had. My loan states that I can make payments on the principal. Since I just had the house completed, I have yet to incur any problems with the morgage payments. I think with any new construction there are ups and downs. Our foundation guys were awful, they placed it in the wrong place even though it was flagged by the main construction manager. The were fired and a new company came out and redid it. The framers were the absolute best. Two gentlemen in their 60's. They even built us a deck for just the cost of the lumbar. Roofer's were good. Electician was great, I supplied the satellite and phone wiring and they put it in, as well as wiring our doorbell. Sheet rock guys were also good. I have to say that our overall experience with Jim Walters has been very good. I had the house appraised after we painted, carpeted, and it appraised $15,000 more than what we paid. Not bad. The only complaint I have is the interest rate, and I do plan on refinancing. I am glad you were able to work out things with the Neverland Co. My point in this is that with Jim Walters, it is not so much them but who they contract out to build. The local Jim Walters agent told my husband and I that they pay lower than the going rate for their contractors. That is probably the reason so many people have complaints.