Melissa
Stuart,#2Author of original report
Mon, March 01, 2004
I received a call this afternoon from a representative from JMW. She said that she was just calling to inform me that my order was canceled. While she started the conversation nicely I began to quickly see that she was not pleased with the course of action I had taken. She said that the report I filed with the BBB was nasty. At her suggestion I am informing the consumer of the conversation that we had. I merely explained my situation upon reading the complaints from others who have been roped into this company. She said that had I called to cancel my order that it would have been taken care of. Also stating that I could have saved time by simpling calling them to call instead of closing out my account.( which was very simple to do and not a problem at all ) Upon reading these other complaints I have serious doubts. While it's true I did not give JMW the opportunity to handle this and possibly take even more funds than I had previously aggreed to from my account. I think that I handle this situation quickly and for my own financial safety.After all I am an honest and hard working person who does not deserve to be taken advantage of. We must protect ourselves when others do not have out best interests at heart !!!