- Report: #84325
Complaint Review: JNJ's Toys & Stacy's Creatiions - Taft California
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JNJ's Toys & Stacy's Creatiions
427 1/2 A Street Taft, 93268 California, U.S.A.
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JNJ's Toys & Stacy's Creatiions Street Pilot 2610 They advertise as an authorized representaive of Garmin but that is apparently not true Taft California
JNJ sold me a Street Pilot 2610 in December. They advertise on e-bay that they are an authorized representative of Garwin however, that is apparently not true.
Repeated requests for a sales receipt (a document you need to take the unit to an authorized repair shop) have been ignored. They always respond with the same answer, the receipt is in the mail.
This is March, I bought the unit in December, and the warranty is valid for one year.
Grady
Sherwood, Arkansas
U.S.A.
Repeated requests for a sales receipt (a document you need to take the unit to an authorized repair shop) have been ignored. They always respond with the same answer, the receipt is in the mail.
This is March, I bought the unit in December, and the warranty is valid for one year.
Grady
Sherwood, Arkansas
U.S.A.
1 Updates & Rebuttals
J
Overland Park,Kansas,
U.S.A.
STP 2610 service, explain the situation and see if they can help you
#2UPDATE Employee
Thu, May 20, 2004
Contact Garmin via the website or by phone. Talk to one of the representatives, explain the situation and see if they can help you. We get several units with similar situations in to be repaired on a daily basis, most are done either at no charge or minimal charge. Your Street Pilot can be tracked by serial number as to when it was manufactured and shipped, plus if you unlocked the unit via the website, that information is available to Garmin to validate warranty information. Hope this helps.
