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  • Report:  #1243510

Complaint Review: Joe's Granite - FORT LAUDERDALE Florida

Reported By:
JANE DOE - bocq raton, Florida, USA
Submitted:
Updated:

Joe's Granite
5711 NE 14th AVE FORT LAUDERDALE, 33334 Florida, USA
Phone:
954-583-4200
Web:
JOESMARBLEANDGRANITE.COM
Categories:
Tell us has your experience with this business or person been good? What's this?

Well I sure wish I had read reviews when I decided to spend alot of money with Joe.  

I spent nearly $30,000 with him and I'm not a rich woman, rather a single mom who trusted him, his word, and his integrity.  That was my mistake.

I had him do :

    installation of 1500 feet of wood flooring

    Granite fabrication and install for:1 large kitchen plus island, 3 bathrooms including a large master and laundry room

    Tile install for my master bathroom

    Install and purchase of marble windowsills

 

Joe was usually very schmoozy while he was trying to sell me each next portion of work, so I erroneously took this as he was a trustworthy guy.  My mistake.  

 

The floors always popped loudly and snapped and creaked when you walked on them.  I was told this would go away.  After only 9 months, I began to have trouble with my floors buckling.  Initially, Joe came to look at them and assured me he would take care of it.  Then, as he continued to put me off, my floors kept getting worse, until they literally split apart right down the middle of my living room.  Now he was saying that it wasn't his fault, and finding others reasons to shirk his responsibility.  In the meantime, I was having other contractors come look at it to try to find a solution.  They all said the same thing.  Removing different baseboards, there wasn't ANY room left between the floor and drywall.  It had actually cut into the drywall at several places.  Plus one contractor found shims that hadn't been removed after the install. 

I ended up having to pay someone else to 'fix' the problem, but am left with a not very good result.  Wish I had just had a qualified floor installer in the first place, who would warrantee their work!!

Joe ended up outright avoiding me, and when I would talk to him, he was completely belligerent.

Quite a shift from the savvy saleman.

 

I honestly don't know how he stays in business, or how he looks himself in the mirror for that matter.



1 Updates & Rebuttals

Joe Cellello and Joe's Granite are corrupt

#2Author of original report

Mon, August 10, 2015

I wish I had the presence of mind to check into Joe more thoroughly before hiring him.

An F rating by the BBB!!!

There also was another scathing review on RIPOFF.COM but it seems to have been deleted...

Don't trust him!!

He doesn't guarantee his work (which is shoddy at best)....AND he overcharges.

I cringe to see what problems I will run into over the next few years in addition to what I've encountered already.

Just sign me, severely regretful.

Jane, Pompano Beach, FL

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