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  • Report:  #162992

Complaint Review: John J Griffin Roofing - West Babylon New York

Reported By:
- farmingdale, New York,
Submitted:
Updated:

John J Griffin Roofing
619 SUNRISE HWY West Babylon, 11701 New York, U.S.A.
Phone:
631-6696269
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I RECEIVED A QUOTE FOR A NEW ROOF FROM MR GRIFFIN IN FEB OF 2005. I CALLED AND WENT OVER THE QUOTE WITH HIS REP JEANETTE IN HIS OFFICE AND THEY ADVISED ME THAT THAT WAS THE QUOTE AND IT WOULD NOT CHANGE. I CALLED BACK IN SEPT OF 2005 WHEN I HAD THE MONEY TO DO THE ROOF AND SPOKE TO JEANETTE AGAIN AND SHE SAID THAT THE RATE WAS STILL GOOD AND MAILED ME A CONTACT IN THE MAIL WHICH I SIGNED AND MAILED BACK. WITHIN A DAY THE PRODUCT WAS IN MY DRIVEWAY TO DO THE ROOF AND IT SAT THERE FOR THREE WEEKS. ONE APPOINT WAS CANCELLED DUE TO WEATHER. WE MADE AN APPOINTMENT AND THEY SHOWED UP AT 6:30 AND THEY WE UP ON MY ROOF BANGING FOR ABOUT A HALF HOUR BEFORE THEY EVEN KNOCKED ON MY DOOR. THEY AT THIS POINT ASKED ME TO GO INTO MY ATTIC. THEY LOOK INTO THE ATTIC AND SAID THAT THEY NEEDED TO CALL THERE BOSS AND TEN MINUTES LATER KNOCKED ON THE DOOR AND SAID THAT THEY WERE NOT GOING TO BE ABLE TO DO THE JOB THAT THE OFFICE WOULD CALL THAT THERE IS AN EXTRA CHANGE. THE OFFICE CALLED 5 MINUTES LATER TO YELL AT ME TELLING ME THAT I A SINGLE WOMEN KNEW THAT I HAD SOMETHING CALLED CEDAR SHINGLES WHICH I HAVE NO CLUE AND THAT HE WANT AN ADDITTIONAL 3500 OR HE WOULD NOT DO THE JOB . JOHN GRIFFIN WAS RUDE NASTY AND VULGAR. HE THEN STATED HE WOULD DUE THE JOB AT THE RATE HE QUOTE BUT NOT FOR 6 MONTHS WHEN I TOLD HIM I WOULD CONTACT MY ATTORNEY. UNDER MY CONTACT THAT IS A BREACH FOR IT SAYS ASAP AND I TOLD HIM THAT AND THEN HE SAID HE WAS NOT GOING TO DO ANYTHING AND TOOK HIS MATERIAL AND LEFT WITH A SIGNED CONTACT THAT HE BREACHED

Kristina

farmingdale, New York
U.S.A.


1 Updates & Rebuttals

John

West Babylon,
New York,
U.S.A.
In Explanation

#2REBUTTAL Owner of company

Wed, February 27, 2008

At the time this original estimate was given it was done on the pretense that the roof deck was plywood. Upon discovering the roof deck was actually cedar shake shingles I had to inform this homeowner that I could not do the job for the original quoted price because of the additional labor and material needed to rip the cedar shake shingles off and put all new plywood on. I didn't at any time take a deposit from this homeowner. The contract she had was a contract for a plywood roof deck and since that was not the case I dont concider it as being a breech of contract. Please note that I have been in this business for 19 years with an impecable reputation.

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