- Report: #1326848
Complaint Review: Jos A Bank - Englewood, Colorado
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Jos A Bank
9609-B East County Line Road Englewood,, 80112 Colorado, USA
Web:
http://www.josbank.com/
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Jos A Bank Horrible quality men's clothing; non-existent customer service Englewood, Colorado
I buy a lot of clothes for work but since I had never bought any from Jos A Bank I decided to give them a try. Bought two sport coats, two pair of pants, a belt and some ties.
So, after wearing one of the sport coats 5 or 6 times I noticed a lot of pilling on the right breast. Took it into the store and although they agreed that was abnormal they only offered to shave the coat with a razor to remove the pilling. They also informed me that I did buy their; "entry level sport coat". Well how stupid of me to expect a $300 sport coat to last longer than 6 wears! The coat continues to pill and I continue to shave it. Starting to look bad so that coat is on its way to Goodwill.
Liked a pair of pants and all was well until I was getting into a car recently and heard a rip. Was a little surprised since if anything the pants are a little big. Ran back into hotel to change when I noticed the rip wasn't in a seam but right in the middle of the fabric. Of course the pants were past the 90 day return period so Jos A Bank refused to do anything. They said; "that is not nornal wear and tear". Well, no s*** Sherlock! There is nothing normal about fabric just failing in the middle of a pair of pants. There's another $200 down the drain.
Last, the "leather" belt I bought appears to be leather laminated to a plastic backing. After maybe 10 wears that is already looking terrible. Not even going to waste time taking that back to Jos A Bank just to have them tell me that I only bought a $80 belt or that I was wearing it wrong.
I still wear some classic business clothes I bought in the mid-late 90s!! I think I know how to wear and care for business attire.
Jos A Bank sells terrible quality clothing and they don't stand behind what they sell.
