Sent a part of an information request and resent a letter of an analysis saying that it was already sent to Soraya. Never approved this and requesting $24.00. Now sending me a another request with a $2.40 penalty for this service that I never approved. No e-mail, no physical address, no telephone number, so it is only a po box that anybody can use as a rip-off scheme! Be alerted that this is fraud! They also put you on a list that they distribute to others advising the rip-off artists that you give money away! So they keep on sending you letters and more letters, and it comes it piles!!! If you move, they manage to find out where you move!