I saw their ad on facebook, i ordered for my grandchildren. i purchased this back on 12.12.18 they said 5 days.
On Christmas Day, i found out my grandchildren had not gotten anything. I tried to log onto my account with Joy Toy and they said they had no record of me having a account, but they had charged by credit card. I then did a search in my email account and found the order. It's order number 26372 it has a tracking number, but has not been dropped off. It says it's still preparing the item for shipment.
When i click on the contact link, it's a dead link. this is a scam, there is no way to contact them. i will never order off of facebook advertiser again. shame on facebook. I am now trying to get my money back through my credit card company which should be easy since they have a invalid tracking number.
It's unfortunate that companies like this still exist.