Sun Trust and Chase Bank they dont care about the customers who have paid on their mortgages but now are in need of loan modifications THEY WANT YOUR HOME.
I have personally seen their low life collection and tactics first hand. Instead of doing the right thing and asking for only certain info required for a loan mod they did everthing from reps lieing to using fear tactics and lost paperwork. they even lied when hope.org was actually on the phone listening to chases rep lie repeatedly on the phone. This battle went on for 2 plus unnecessary years.. you should also know i wasnt late on my mort but chase said if you WANT to qualify for help you need to go into FOREBEARANCE which is a nice name for defaulting on your mort and then they destroy your credit by doing so..
Talk about underhanded SNEAKY tactics.Anyway there is a list as long as my arm of the other dispicable things chase bank did and god help anyone going for a loan mod or getting a mortgage from them.my adive is
STAND TOUGH AND FIGHT DO NOT GIVE IN, I WONT AFTER 2 PLUS YRS SO CAN YOU.
As for as SUN TRUST BANK goes they are no better, they made most of their money already on this loan but i needed help they just werent there for me after repeated attemps for help.. Keeping in mind if your loan is serviced by that bank and its their loan that means they can alter the contract if they WANT TO and I spoke to all the top dogs there and they flat out didnt care and refused. All i needed was to have them extend the term of the loan in order to lower the payments and they refused they actually used scare tactics as well by having 4 bigshots on the phone while one executive did all the talking...all for a 249.00 monthly payment... IF THAT ISNT GREED AT ITS FINEST I DONT KNOW WHAT IS..... STAND CLEAR OF EVER GETTING A MORT OR EQUITY LINE FROM SUN TRUST BANK....
WE HAVE TO REMEMBER AS CONSUMERS WHEN WE SIGN A CONTRACT WITH A BANK THE ONLY ENTITY THATS PROTECTED WITHIN ALL THOSE PAGES IS THE BANK "NOT US" WHICH GIVES THE BANK ALL THE POWER TO WHATEVER THEY WANT..
Bman
Philadelphia,#2Consumer Comment
Tue, October 05, 2010
Please, contacting this government branch and filing a report... the idea being if enough people contact them maybe they will have the ammunition to do something? Here is the site:
http://www.ftc.gov/reports/index.htm
Steph
Minor Hill,#3Consumer Comment
Tue, October 05, 2010
I agree Chase is a total rip off. When I opened my Checking account with this bank when it was WAMU I had no problems there . When Chase took over it went to hell.
I closed my checking and savings accounts with them and went to another bank
Karl
Highlands Ranch,#4Consumer Comment
Tue, October 05, 2010
is part of the Federal Reserve, according to a chart at a web site.
Skiper
Deltona,#5Consumer Comment
Tue, October 05, 2010
Chase took over my mortgage loan from Washington Mutual. As soon as I found out, I called them and notified them that I have not received a statement. Their reply was not to worry. Don't pay anything until you get one. Well, I paid anyway and I kept my receipts. I paid for almost one year and no statement. I kept calling and calling. I didn't find out until June of 2010 that my payments were not being posted. They began to harrass me and threatened me with foreclosure. Thank God I kept receipts of every transation. Some of them were made at the local Chase bank, and still they did not post. It wasn't until I wrote my Senator and Congresswoman about my situation that Chase reviewed my case. I finally received a statement last month, and of course, it was all wrong. I spoke to the Executive Secretary and she acknowledge that I was paid up through November of 2010, but Chase still sent me another wrong statement. How ignorant do they think we are? I've been fighting them for over a year, and I will continue to fight them. I would love for them to try to foreclose on my property and see how ridiculous they look in Court. I have asked for an accounting of all my payments. Nothing has happened on that request yet. There has to be a law on misappropriation of funds. I'm on your side.