- Report: #1429376
Complaint Review: JTV - Knoxville Tennessee
Reported By:
savanna -
west monroe, Louisiana, United States
Submitted:
Updated:
-
Author Confirmed
Why?
JTV
865 parkside dr Knoxville, 37922 Tennessee, United States
Phone:
8656926000
Web:
jtv.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
JTV "lost" Knoxville Tennessee
It was probably a pretty necklace. My valentines present was lost in the mail. According to UPS you often post electronic shipping notifications that are not attached to a physical package. UPS also said JTV also often claims to mail packages and never does. We either want the item or the money back, but you refuse to produce either one. My family orders several times a year and it's always a headache. This is going to be the last straw.
Jtv contracts with UPS to be the exclusive provider with exchange that UPS carry the insurance on all the packages. this way JTV isn't paying the insurance premium or having to be responsible for lost packages. UPS will be paying us back not JTV and they may have never even sent the package. so it sounds like JTV got paid for the necklace from us. kept the necklace and blamed it on the shipping so UPS takes the insurance and never get investigated because its less than $100 bucks.
1 Updates & Rebuttals
Carole
Roanoke,Virginia,
United States
JTV Jewelry false advertising
#2Consumer Comment
Thu, March 01, 2018
Jewelry is so very cheap and made in China including their Bella When returned high backend charge Vustomer Be Ware!
