- Report: #491310
Complaint Review: Julia's Bra Shop - Internet
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Author Not Confirmed
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Julia's Bra Shop
www.juliasbrashop.com Internet, United States of America
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Julia's Bra Shop Does not honor the return guarantee! Julia's Bra Shop accepted my return and then never bothered to credit my account or send a refund! Internet
I bought some things from Julia's Bra Shop, returned them because they didn't fit and never received a credit on my card for my return. This company does not honor it's return policy. Wish I'd checked the Ripoff Report site before I made my purchase.
This is a copy of the last email I sent Julia's Bra Shop:
Customer Service:
For the record - I have been trying to get my refund from Julias Bra Shop for 3 months now and apparently you are not going to honor your refund policy.
I have called twice since I sent the email below (which was not responded to) and was told that "a money order was in the mail." I called the week of the 10th and was told that a check had been mailed out on Friday the 7th. I called the week of the 17th and was told that a check had been mailed out on Friday the 14th. I have not received a check so I am assuming that a check was never mailed out.
This is the response I got on August 21, 2009 - I've never heard from them again:
Mrs. XXXX,
I will check into the matter.
Customer Service
Customer Service
1 Updates & Rebuttals
Vickie
Herndon,Virginia,
USA
ISSUE RESOLVED
#2Author of original report
Fri, September 25, 2009
REFUND CHECK SENT
