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  • Report:  #429010

Complaint Review: Julia's Bra Shop - WINSTON SALEM North Carolina

Reported By:
- Rockville, Maryland,
Submitted:
Updated:

Julia's Bra Shop
5365 ROBINHOOD RD WINSTON SALEM, 27106-9760 North Carolina, U.S.A.
Phone:
866-635-8113
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased 6 bras from Julia's bra shop in January using Paypal. They were mailed USPS and I received them on January 29, 2009. I did not like 4 of the bras and contacted JBS to receive a RMA. I returned the items via USPS and they were delivered on Feb 6, 2009 to JBS.

As of February 27, 2009 I am still waiting on a refund of $78.87.

Paypal refuses to file a claim or issue a refund

the JBS website no longer exists (www.juliasbrashop.com) but I keep receiving ad emails from them (last one was Feb 21, 2009).

I have contacted my bank and asked them to reverse the charges.

Annette

Rockville, Maryland

U.S.A.


3 Updates & Rebuttals

Annette

Rockville,
Maryland,
U.S.A.
Items were returned new/unworn and still in the packaging

#2Consumer Comment

Tue, March 10, 2009

The retailer accepted returns of items unworn within a certain time period. I received permission from Julia's bra shop to return the 4 items that I did not like. I have since received a credit from the bank. However, Julia's bra shop has not attempted to refund the money for the returned items, credit me for the returned items, or replace the returned items. I have not heard from them, even though I keep getting spam from the website which appears to be working again. buy from them at your own risk


Joe

Austin,
Texas,
U.S.A.
I DON 'T KNOW OF ANYPLACE THAT MAKES REFUNDS FOR RETURNED UNDERWEAR

#3Consumer Comment

Mon, March 02, 2009

IT SEEMS TO ME I REMEMBER THAT IT USED TO BE AGAINST FEDERAL LAW FOR PEOPLE TO RETURN WORN SWIM SUITS, UNDERWEAR OF ANY KIND. I CAN'T BELIEVE THAT THESE FOLKS WILL REFUND YOUR MONEY UNLESS THE UNDERWEAR IS STILL SEALED IN THE PACKAGE, UNOPENED AND UNWORN...


Wilson

Walnut Creek,
California,
U.S.A.
The website does exists.

#4Consumer Comment

Fri, February 27, 2009

http://www.juliasbrashop.com/customerservice.asp There are three easy ways to contact us: By Email: Email us at: [email protected]. Please include your name, phone number, and if your email is regarding an order, please include the order number. We will respond within 1 business day. By Phone: Call us toll-free at 1-866-635-8113 (9am to 5pm, Mon. thru Fri, except holidays). If your question is about an order, please have your order number. By Web: Just fill out the following form and we will be happy to respond within 1 business day.

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